Worked in the BPO industry for almost 10 years. I've handled different lines of business such as technical support, back office operations and chat and email support. For the past years, I have gained extensive experience in the BPO industry, specifically as a customer service support professional. During this time, I have honed skills and developed a deep understanding of providing exceptional service to customer. Being a customer support specialist involved handling a wide range of customer inquiries, concerns, and request.