Dynamic and results-oriented Commercial Manager overseeing Sales, Banqueting Sales, Operations, and Reservations departments. Proven expertise in driving revenue growth, optimizing operational efficiency, and elevating customer satisfaction within the hospitality sector. Skilled in strategic planning, team leadership, and delivering top-notch results. Committed to fostering a culture of excellence and achieving unparalleled success in all facets of the business.

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As an Account Manager with a primary focus on municipalities and operators, I was responsible for acquiring new projects and maintaining relationships with existing clients. In this role, I ensured that client needs were translated into suitable solutions and provided advice on the most fitting interpretation of their requirements. I held commercial responsibility for crafting quotations and securing contracts, whether in one-on-one processes or tenders.

As the Business Development Manager Corporate & Airlines for Benelux, I oversaw corporate accounts, transient markets, and the specialized Airlines sector. My portfolio comprised 30 accounts, spanning midsize companies to multinational corporations, along with 30 Airlines and Airline-related companies. I took charge of contracting, account engagement, and leveraging their business potential across our 4200 hotels worldwide, culminating in a portfolio value of €15M.Within my… Show more As the Business Development Manager Corporate & Airlines for Benelux, I oversaw corporate accounts, transient markets, and the specialized Airlines sector. My portfolio comprised 30 accounts, spanning midsize companies to multinational corporations, along with 30 Airlines and Airline-related companies. I took charge of contracting, account engagement, and leveraging their business potential across our 4200 hotels worldwide, culminating in a portfolio value of €15M.Within my specialization, I managed all incoming Airlines in the Benelux region and several on a global scale, specifically handling their crew requests and Duty Travel. I acted as a trusted business partner for heads of Purchasing, Facilities, and Travel Managers, offering advisory services, solving problems, and serving as their primary point of contact for inquiries and issues. Show less

In my previous role as a Business Development Manager, I held responsibility for managing corporate and Government accounts, along with overseeing the transient and meeting market. I specialized in Offshore and Government sectors. My portfolio encompassed 95 accounts, ranging from midsize companies to multinational corporations. I handled contracting, account engagement, and maximizing their business opportunities across our 4200 hotels worldwide, culminating in a portfolio value of… Show more In my previous role as a Business Development Manager, I held responsibility for managing corporate and Government accounts, along with overseeing the transient and meeting market. I specialized in Offshore and Government sectors. My portfolio encompassed 95 accounts, ranging from midsize companies to multinational corporations. I handled contracting, account engagement, and maximizing their business opportunities across our 4200 hotels worldwide, culminating in a portfolio value of €10M.Functioning as a trusted business partner for the heads of Purchasing, Facilities, Personal Assistants, and Travel Managers, I served as an advisor, problem solver, and primary point of contact for all inquiries and issues. Show less

As a Sales Manager, I held accountability for managing all B2B clients, including restaurants, espresso bars, and corporate entities. My portfolio comprised 150 accounts, ranging from individual sole-traders to larger chains. Within this scope, I managed contracting, account engagement, training initiatives, ensuring the highest quality standards, and fostering new business opportunities. Additionally, I handled all incoming inquiries and actively pursued new prospects.

As the Event Manager at World Forum The Hague, my primary focus was curating exceptional catering experiences for a diverse range of events. I collaborated closely with clients, crafting customized culinary solutions that perfectly complemented their event themes and objectives.My role involved meticulous coordination of menu selections, tastings, and seamless execution of catering operations. I ensured the delivery of top-tier dining experiences for international conferences… Show more As the Event Manager at World Forum The Hague, my primary focus was curating exceptional catering experiences for a diverse range of events. I collaborated closely with clients, crafting customized culinary solutions that perfectly complemented their event themes and objectives.My role involved meticulous coordination of menu selections, tastings, and seamless execution of catering operations. I ensured the delivery of top-tier dining experiences for international conferences, high-profile conventions, banquets, and corporate galas. Show less