Bill Rea Email & Phone Number

Brampton, Ontario, Canada

Mississauga, Ontario

• Upgrading VmWare Servers to Latest version• Disaster Recovery scenarios• Bringing Operating Systems on servers to current standards• Supporting in house staff with hardware/software issues• Supporting stores with hardware/software issues

Town Of Caledon

• Responsible for the Deployment of Applications, updates and patches via SCCM.• Development of Wireless Access Point Connectivity Database with MySQL and Web Page Display using html/php• VmWare control of 152 virtual machines• Hyper-v systems with control of 9 virtual machines• Installation of System Center Operations Manager • Decomission of Old servers and relocation to new when required.• Backups for all systems utilizing Unitrends• Wireless Access points deployed in 9 Fire Halls with excellent feedback• Thin Clients rebuilt and rolled out to Fire Halls• Group Policy modifications as required for Thin Clients• Automation on systems – BES deletion of files, and Linux system backup for Teampass• Server Room clean up and rewiring of racks• Created a firewall and switch mass command enable resulting in increased efficiency

Brampton, Ontario

Erin, Ontario

Became a fully licensed real estate as it was an area I was interested in. After taking all the courses, I found that it was not able to support my family. So I left and have gone back to IT.

Supervisor, Systems Operations Canada (8 months in this role)• Supervisor of a team of three IT staff supporting 420 employees• Primary role is to oversee all Taro Canada IT systems and manage all help desk tickets with the goal to resolve tickets in priority sequence – layering in metrics to optimize available resources• Collaborate with IT teams in Canada, India, Israel and the United States• Documentation, Project Management and ensuring compliance with FDA/Health Canada RegulationsNetwork Technician / Database Administrator (5.4 years in this role)• Responsible for monitoring the efficiency of the network and server optimization. • Environment is highly regulated and process driven; maintenance of the lab environment is chief priority• Managed multiple projects including;- Rebuild of Omni Zone Reader and R&D FTIR – extensive rebuild completed- Move SFDC to new server, upgrade to SQL 2005. Prepared validation documents for eLogBook server, upgrade SFDC and eLogBook to SQL 2005. Result was detailed documentation of servers and minimal impact to production and users experienced a more robust and reliable system- SQL server optimization – examined logs, found scripts to provide additional information with led to scheduling jobs to decrease utilization of the server by 50%- Design, installation, testing, deployment of configuration manager and completion of OS patches to all systems- Install and Configure System Centre Operations Manager – set-up reporting capability, configure servers for monitoring and alerts. Acted as the Project Lead, prepared the deployment plan, and piloted the software in a test environment to live. Reports were configured to meet SOX requirements and monitoring alerts for critical servers.- Furnished all Canadian teams with Blackberries, providing all set-up and install on BES server. Recognized by senior management for speed of implementation and user satisfaction.

OTG Technology Group Ltd. (Purchased Helios|Oceana Ltd.)Continuation of Responsibilities from Helios|Oceana.

Technical Support Consultant• This was a hands on role in a small IT firm where I was responsible for technical support for all clients; both on-site and phone• Project management of client projects ranging from small to large scale multi week implementations of new hardware and software. Some notable projects included:- City of Vaughan – responsible for changing backups from a 6 hour ordeal to 2 hours per day. This resulted in a highly satisfied client. - IMAX – helped with installation of first Multi Terabyte raid system for “up-ressing” to IMAX format- CBC – setup of multiple video capture and editing systems- Core Supercomputer project – key member of team installing the 87th largest super computer in the world- Successful recovery of 8 terabytes resulting in substantial minimization of customer downtime at Cine-Byte.- Negotiated with key vendors to save the company 20% on overall hardware costs- Managed all system builds for customer and internal requirements- Monitored and responsible for all company systems back-up- Was responsible for continuous research to keep abreast of technological advances and new systems, software, protocols