Senior Product Specialist
Current• Managing simultaneous projects and implementing BBPS/Digital bill payment services for various bank verticals & fintechs, ensuring regulatory compliance.• Interacting with clients to grasp their requirements and integrating them into client platforms for electronic bill presentment, payment, and mobile recharges.• Acting as a liaison between technical and non-technical parties, internally and externally.• Facilitating client onboarding with complete UAT, CUG, and… Show more • Managing simultaneous projects and implementing BBPS/Digital bill payment services for various bank verticals & fintechs, ensuring regulatory compliance.• Interacting with clients to grasp their requirements and integrating them into client platforms for electronic bill presentment, payment, and mobile recharges.• Acting as a liaison between technical and non-technical parties, internally and externally.• Facilitating client onboarding with complete UAT, CUG, and pre/post-production support for digital bill payment services.• Delivering client solutions and enhancements to the platform by collaborating with the engineering team in an Agile/Scrum environment.• Successfully migrating multiple bank and payments applications to meet NPCI compliance requirements.• Spearheading product launches by coordinating across business, engineering, operations, and production support teams.• Managing relationships with technical vendors of banks and key clients.• Utilizing tools like Jira for raising requirements and managing product enhancements and client integration.• Key role in launching HEXAGON, a fully BBPS-compliant bill pay product.• Leading a team of top institute engineers as product managers to ensure timely product integration for various banks.• Ensuring compliance with NPCI and RBI audit requirements.• "Cradle to grave" approach: overseeing end-to-end execution from client identification to revenue generation.• Onboarded 50+ clients including leading fintech companies (PhonePe, Cred, BharatPe, Fino Payments Bank, Go Niyo, Groww) and banks (SBI, Allahabad Bank, Central Bank of India, Bank of Maharashtra, Bank of Baroda, OBC, PNB, RBL Bank, Axis Bank, IDFC Bank, Shinhan Bank). Show less