About Knowledge Info Park Private limited– Delhi based young start-up– Multi-domain Software Products & Services– Founded and Run by veterans in Enterprise SoftwarePromoters have back ground of promoting IT & KPO companies serving US and Canada Customer’s in AR/ AP and other flavor's of highly critical Back office operations including complex IT projects.Our Focus AreaClient & Customer’s PreferencesAlign Information Technology to Achieve Key business ObjectivesPartner with Customer to Solve Critical Business ChallengesOur Opportunity PreferencesIT Consulting/ IT Security/ IT Infrastructure and Management/ System Integration/ Digitization & Automation/ BI/ Database Server Management/ ERP SAP / Oracle Master Maintenance/ Oracle ERP Remote Logging & Transaction Entry/ Enterprise Mobility Solution / Email Based Solution/ ITIL/ Master Maintenance / Data Analytics/ Pay Roll Processing/Back Office Operations/ Accounting / OutsourcingProducts:CORIDR-Transport sharing app in Google Play/ Human Resource Management System/ School Management System/ File Management System/ Vigilance Management System/ Transport Management System/ Dashboards and many more.Our sets of services guarantee a huge saving in IT spending, rough estimate will be saving of 20-30% on IT budget more depends on type of Industry and Type of Application but definitely beside savings we mitigate the risk, Smooth Transition or Implementation, Savings on Management Time and CAPEX Please visit www.knowledgeinfo.in to know more!!

To oversee service and materials related to sourcing, Ability to travel frequently both domestically and internationally and responsible for establishing and maintaining efficiency within the agreed structure, as well as compliance with regulatory bodies and best practices standards.To set goals and create motivations and ensure synchronization of action from the start of the supply chain to completion. In order to ensure uninterrupted supplies of materials and services,to foster close relationships with vendors and partners and be able to communicate their values.Have to provide guidance and leadership to the teams, as well as disciplinary action when necessary.I generally work full time during regular business hours, although alternative and/or additional hours may be required as i tend to take responsibilities extending across multiple time zones broadly for:*Develop and improve vendor and client relationship*Research and analyze the outsourcing market*Plan and implement strategic global sourcing plan*Lead, coordinate and support project teams*Create multiple opportunities for all across the globe (IT & ITES, Recruitment's, Projects)

To tender end-to-end solutions while lowering our clients operating costs with 24/7 service delivery capability with data privacy. Our strategy to grow includes initiatives and our team will always explore associations with new clients, consultants, IT & Business Process service providers in America & North America, UK and the Asia-Pacific region.

Migrations for back office, managing client relations, data management along with people development, succession planning and other operations related deliverables.

• Effectively lead team members who have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members. • Demonstrate teamwork by supporting and mentoring Team Leaders and assisting Operations Managers. • Through training and development is exposed to the duties and responsibilities of the Operations Manager for purposes of succession planning. • Coaches team members on their performance on a regular basis. Writes and delivers bi-annual performance appraisals. Mentor Team Leaders at the Associate and Intern level in the preparation of performance appraisals and delivery of feedback. • Communicate positive as well as negative feedback, seamlessly adapting diverse coaching styles depending on the situation and audience, providing feedback that is specific and constructive and encouraging all team members in incremental performance improvement. • Strengthen relationships within the supporting business units to help resolve issues related to team members, e.g., Human Resources, WFM, Quality, etc. • Consistently use and promote Company recognition programs, develop, implement and promote performance incentives. • Proactively identify obstacles and design practical and sound solutions to reach business goals. • Serve as expert at analyzing trends and leading teams in the creation of action plans that determine a solution. • Using expert communication skills participates in recruiting efforts, leads/attends calibration sessions, participates in conference calls, etc. • Act as a change agent and demonstrates flexibility by working varying shifts and providing leadership during unanticipated events. • Take on additional duties on project and site committees while maintaining daily duties. • Be proficient at leading Continuous Improvement initiatives.

Basics of contact center, understanding the business, part of the grass root level operations for a leading utility company across Europe for their Credit management team.