Michael Lindow Email and Phone Number
Michael Lindow personal email
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Committed project & program leader with 25+ years of intercultural work experience gained across diverse industries and government entities in Europe, Middle East and Africa. Reliable worldwide execution of contract PM services with focus on cross-functional team leadership and integration, structured project governance and vendor management. Exceptional flexibility due to freelance license and virtual office in Dubai plus readiness for international travel on-site at critical events during inception, construction and transition. Proven distributed project team management and resource allocation skills in complex assignments practiced by leading on-the-scene implementation staff in person, and by collaborating effectively with up to 40+ stakeholders remotely.• Certified as Project Management Professional (PMP)® and Disciplined Agile® Senior Scrum Master (DASSM) qualified to apply traditional waterfall, hybrid and adaptive delivery life cycles and development methods.• Successful track record in consulting and managing projects and programs valued $10m+ with Multinationals, Start-ups and SMEs in Emerging Markets.• Broad expertise in international project governance proficiently integrating and communicating with synthesizing teams, various business units and central contributors over multiple time zones.• Hands-on management of external vendors, blending in third-party subject-matter experts and product owners for joined review of scope and activities to deploy features in prioritized iterations and releases.• Competence in incremental planning, scheduling and budgeting of milestones, deliverables and tasks to build increasingly consumable solutions as per agreed timelines, quality expectations and financial forecasts.• Well versed in assessing and evolving workflows executed in timeboxed sprints and punctuated by daily interaction to realize benefits early and to create frequent outcomes of value for organizations and users.• Adept at composing and presenting roadmaps, status dashboards and accurate progress reports to Strategic Leadership and Sponsors with solid knowledge of risk probability/impact analysis to improve predictability.
Self-Employed Contractor
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Senior Project & Program Manager (Freelance)Self-Employed Contractor Apr 2021 - PresentDubai Economic Department License Number 945721, UaeIndependent contract-based project management services to clients worldwide. Specialize in collaborative alignment with solution architects and self-organizing developers to reach context-sensitive decisions. Tailored end-to-end project and program functions and achievement of project goals and objectives on time and within budget from conceptualization to completion by means of a digital set-up registered in Dubai. -
Project Manager For Delivery Of Sleep ’N Fly LoungesOnground Hospitality Llc Dec 2017 - Feb 2021Dubai, United Arab EmiratesShaping of the company's new lounge set-up initiatives in Qatar and at Dubai International Airport. Projections of cost, control of cash-flow and budget and maintaining of regular reporting to Executive Level and Investors. Establishment of custom-built success criteria with fit-out contractors, interfacing with government authorities and passing of all inspections resulting in timely commissioning and openings for business.• “sleep 'n fly Sleep Lounge, Doha Hamad International Airport” – planning and monitoring of project initiation with vendor selection process (RFP / RFQ) in Qatar. Synchronization of the concept design, engineering and construction activities to ensure compliance standards were met in cooperation with government authorities. Mapping of procurement of assets and outsourced services. Guidance for recruitment and training till transition to go-live. -
Master Project & Program ManagerHewlett-Packard Middle East Oct 2004 - May 2017Dubai, United Arab EmiratesHeading and overseeing the deployment of critical Hewlett-Packard Information Technology Solutions from the bid and architecture phase till customer support in the Middle East and in Africa. Spearheading and coordination of multinational and interdisciplinary virtual teams devising functional specifications, technical requirements and generating designs. Chairing of the installation and configuration of hardware, software and services from work breakdown structure (WBS) to User Acceptance Testing (UAT) to ensure components of training and coaching optimized productivity of the full-system at handover. Took charge of all financial aspects and client relations.• National Information Technology Agency, NITA, Ghana – accountable PM during presales and delivery for layout and provision of national data centers to connect all public institutions to a shared infrastructure.• Ministry of Finance, Nigeria – rollout of the supply, installation, integration, testing and commissioning of an automated multi-sites Government Integrated Financial Management Information System (GIFMIS).• “du” Telecom, UAE – End2End Security Program sign-off, installation of Network Access Control and initiation of change requests adding to the work order scope, significantly uplifting the project profit margin.• Wataniya Telecom, Algeria – replacement of existing Siemens platform, supervision of user migration and enablement of innovative billing services through cost reducing HP Convergent Charging Solution.• Doha Bank, Qatar – launch of Oracle disaster recovery and core banking applications. Taking over of long-standing red project, achievement of final closure with recognition of concluding revenues. -
Interim Customer Relations Project ManagerAspgulf Ltd. May 2004 - Aug 2004Dubai, United Arab EmiratesProcess-mapped and streamlined ongoing sales and support operations as well as project managed the implementation of a CRM business solution into the enterprise to increase sales and service performance.• Automated and integrated client based strategies to reduce costs and ensure long-term profitability.• Set up innovative product support helpdesk with controlled workflow and case management. -
European Customer Service Project ManagerAmazon.Com Aug 2000 - Aug 2003Netherlands & United KingdomFocused on optimizing processes and managing relations between customers, business owners and third parties to roll out new technology-based customer service (CS) systems and organizations. Improved the overall online shopping experience and saved costs by reducing the number of customer complaints.• Directed the support and preparation of CS for launch of new carriers in Europe designing email and telephone communication pathways. Project resulted in improved response time between third party operational units and Amazon from 3 days to less than 1 day.• Full project responsibility for organizing French, German and British call center customer service holiday seasons for 2001/02 and 2002/03, ensuring constant coverage and high quality.• Led and coordinated a customer service outsourcing project to support invoice payment for German customers. Determined workflow scenarios as well as goals and deadlines for all aspects of the project pertaining to European CS standards.• Took a leading role in driving and implementing the Euro Conversion for Amazon.de in collaboration with an interdepartmental project management team. Received a mention in senior executive summary for outstanding performance and resourceful specialist knowledge. -
Research & Strategy Project ManagerMax Call Center Development Int. Ltd. Jun 1998 - Aug 2000MaltaIntroduced and led the business development and CRM program to generate revenue for a dynamic start-up enterprise. Produced operational blueprint for best practice call center standards and met customers and prospects as primary contact to discuss requirements and appropriate solutions.• Supervised all facets of set-up of a Pan-European Communication Centre meeting all milestones set.• Developed and conducted a customer research and marketing strategy to gain new international corporate clientele resulting in 6 signed letters of intent and 2 contracts with international clients.• Planned and scheduled road shows held by the CEO in Germany, Italy, United Kingdom and Japan.• Orchestrated/led 5 multilingual telemarketing teams; Provided guidance and secured ongoing communication of corporate strategic objectives to country teams and fed back results to the Board.
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Commercial DirectorElectric Connections Mfg Co. Ltd. May 1996 - Apr 1998MaltaAccountable for starting-up the business venture in cooperation with the Technical Director resulted in the factory’s rapid transition from foundation stage to continuous operation. Single-handedly responsible for representing the company in dealings with banks, public offices and other third parties.• Directed the complete set-up, operation and organisation of the administrative and financial management processes and reporting systems.• Analyzed actual and targeted figures in relation to costs and benefits and prepared the annual audit resulting in enhanced budget planning.• Recruited, trained, managed and reviewed 25 employees.• Compiled work descriptions and organizational charts in accordance with ISO 9000 certification standards resulting in increased productivity and reliability of service.• Conceived the development of an information processing system for logistics and materials procurement (ERP), securing just-in-time-production efficiencies among the subsidiary, headquarters and suppliers.• Attended 3 months production and materials administration training course at headquarters in Germany in preparation of subsidiary set-up abroad.
Michael Lindow Skills
Michael Lindow Education Details
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Disciplined Agile® Senior Scrum Master (Dassm) CertificationProject Management Institute (Granted 2021 / Renewal Till 2025) -
Project Management Professional (Pmp)® CertificationProject Management Institute (Granted 2007 / Renewal Till 2026) -
Prince2® Project Manager CertificationRegistered Practitioner, United Kingdom (2002) -
Six Sigma, Operational ExcellenceAmazon.Com Green Belt Training Certificate, United Kingdom (2002) -
Master’S Degree In Political Science (Dipl. Pol. Univ.)University Of Bamberg, Germany (1995) -
Degree In Business AdministrationChamber Of Commerce, 2-Year Vocational Training, Germany (1989)
Frequently Asked Questions about Michael Lindow
What company does Michael Lindow work for?
Michael Lindow works for Self-Employed Contractor
What is Michael Lindow's role at the current company?
Michael Lindow's current role is Senior Project & Program Manager (Freelance) | Remote and Hybrid Contract PM Services | Disciplined Agile® Senior Scrum Master (DASSM) | Project Management Professional (PMP)® | Open to Travel.
What is Michael Lindow's email address?
Michael Lindow's email address is re****@****ail.com
What schools did Michael Lindow attend?
Michael Lindow attended Disciplined Agile® Senior Scrum Master (Dassm) Certification, Project Management Professional (Pmp)® Certification, Prince2® Project Manager Certification, Six Sigma, Operational Excellence, Master’s Degree In Political Science (Dipl. Pol. Univ.), Degree In Business Administration.
What are some of Michael Lindow's interests?
Michael Lindow has interest in Personal Fitness, Nigeria, Algeria, Senegal And Cape Verde, Running, Eritrea, Ghana, Uganda, Tanzania, Namibia.
What skills is Michael Lindow known for?
Michael Lindow has skills like Pmp, Project Management, Integration, Change Management, Program Management, Cloud Computing, Pre Sales, Project Planning, Telecommunications, Management, Strategy, Project Portfolio Management.
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Michael Lindow
Cincinnati, Oh -
Michael Lindow
Production Scientist, Milliporesigma And Battery Commander, Charlie Battery 1-120Th Field ArtillerySheboygan Falls Town, Wi4gmail.com, gmail.com, goarmy.com, goarmy.com -
Michael Lindow
Greater Cleveland -
Michael Lindow
Health And Safety Lead, Midwest Division At Ballard Marine ConstructionGreater Chicago Area3asiplocal150.org, wowway.com, ballardmc.com4 +170849XXXXX
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