Step down from QA Director/Automation & Build Engineer due to excessive workload and lack of supportFocus on technical aspects of QADefine and uphold best practices and quality barIdentify testing challenges and work towards improvementCreate documentation for advanced testing techniquesIdentify patterns that can lead to repeat problemsRoot cause investigation of complex issues including regressing\reproducingCreate and maintain test plans/checklistsBe the blueprint for what great QA is all about

Build Jenkins automation infrastructure from scratchCreating QA philosophy and training documentation for building a teamDiagnosing, troubleshooting and fixing build problemsTrack down bug repros and regress issuesCreate, maintain and improve the entire build pipelineTroubleshoot and maintain PerforceCreated a checkin procedure for Code team to catch errorsCreated a discord bot to run jenkins jobs

Singleplayer Incubation Team - Titanfall LegendsServe as expert on game engineFacilitate starting a new project on existing game engineIntegrations and pipeline for getting mainline changes to new projectHelp developers understand tool sets and pipelinesQA new changesDebug issuesStart and define automation pipeline

Apex Legends - X1, PS4, PC, SwitchSaving the team countless hours of debugging\downtime\build time by continually fixing and improving the Apex build pipelineCut build times by half on every platform by parallelizing tasks and redistributing lengthy stepsContinuous integration and deployment of internal tools to multiple environmentsManaging and documenting deployment processes and test automationEnvironment management to ensure all needs are covered for testing and developmentCommunicating issues to the development teamWorking with developers and QA to ensure builds are stable upon releaseDiagnosing, troubleshooting and fixing build problemsAssist and support developersMaintain and improve the technical build pipelineHelp support and develop custom tooling

Star Wars Jedi: Fallen Order - X1, PS4, PCIdentify build failures and fix or get them fixed ASAPFigure out root causes for failures and find patterns and identify solutionsTake over all Jenkins automation jobsEnsure all platforms packages are finalized for ship (Origin installer, X1 package and PS4 package pass cert)Help setup any first party products through XDP or NPMTMaintain build drive and clean up old builds and backup important milestone buildsIntegrate localization changes and fix localization bugs

Star Wars Jedi: Fallen Order - X1, PS4, PCRun daily smoke tests and send report to teamOversee test plans of external QA teams and ensure accuracy and depthFind and document bugsAssist developers with special tasksRecorded fly-throughs of levels for performance testing

Apex Legends - X1, PS4, PCContinuation of previous role just without QA Manager duties

Titanfall 2 - X1, PS4, PCApex Legends - X1, PS4, PC

Titanfall 2 - X1, PS4, PCFirst and only person at studio to hold this position until 12/3/18Create, review and distribute Builds and PatchesCo-ordinate cert and submission schedule with EA and internal project managementCo-ordinate server deploysWork pro-actively with the team when errors occur in the build process, helping to identify what has gone wrong and what's needed to fix the buildWork with marketing via project management on creating and co-ordinating "exceptional" builds for events outside of normal release scheduleIntegrate localization changes and fix localization bugsHelp define integration plan for production builds and branch planPerform integration's for production buildsCoordinate with QA team on production build testingCommunicate status of builds and associated deadlinesImprove release and integration processes

Titanfall 2 - X1, PS4, PC

Titanfall - X1, X360, PCFirst QA Employee at the studioHand picked and built out the entire QA departmentManaged the testing effort from Prototype through DLC and patchingTook over and helped streamline the build process while shipping patchesMaintained one of the highest bug counts on the team

Worked with project management team to manage the quality, schedule and budget of assigned titles.Facilitate communication between related parties, create and track production and delivery schedules, and drive entire process.Acted as the point of contact for assigned titles. Managed all day to day activities on the project and reported progress to the Senior Project Manager.Various other project management tasks as specified by the VP and Directors of Production.de Blob 2 - DS, 360, PS3, WiiAvengers (Cancelled) - 360, PS3, PCSpace Marine - 360, PS3, PCUnannounced Project - FacebookMargaritaville Online - iOS / FacebookUFC Fight Nation - Facebook

Worked with project management team to manage the quality, schedule and budget of assigned titles.Created and implemented processes for all of the companies games to adhere to when submitting for domestic and international age ratings.Facilitated communication between related parties, created and tracked production and delivery schedules, and drove entire process.Captured and managed video assets and submission forms. Support project accounting functions by creating annual budgets, and managing the purchase order process. Organize and track specific aspects of the game and report progress to Project Manager.Various other project management tasks as specified by Senior Project Manager.

Worked with QA managers and Co-Supervisors to execute the department’s strategic vision.Worked closely with QA managers and Product Development teams to plan test projects for upcoming titles. Managed the process of creating relevant test documentation such as test plans and matrices, circulating them for review and iterating them based on feedback.Ensure that test teams conform to staffing plans, that they execute test plans and that they conduct ad-hoc testing as needed in order to find and report all important bugs in a timely manner.Coordinate testing projects with Studio QA teams, Compliance QA teams and First Party Relations.Continually coordinate all QA activities with the Product Development team. Act as liaison and primary point of contact for the project. Maintain thorough knowledge of the state of the QA effort including progress against plans, overall testability and status of the title, and overall status of bugs including awareness of critical issues.Company of Heroes: Tales of Valor - PCDawn of War 2 - PCSaints Row 2 - 360, PS3, PC50 Cent: Blood on the Sand - 360, PS3Dragonica - PCWorld of Zoo - PC, WiiRed Faction Guerrilla - PCSmackdown Vs. Raw 2010 - 360, PS3. Wii, PS2, PSP

Assisted in the training and mentoring of Test Leads and Testers in the areas of project management, risk assessment, mitigation and communicationActively worked with assigned Test Leads and their teams to ensure comprehensive test coverage and excellent follow through on communication and documentation on each projectIdentify potential risks to the successful execution of testing on all assigned projects including personnel and process issues with each team, escalating issues where required.Track and trend the bug output of each test team to better understand internal team efficiency. Work with the Test Supervisors to create strategies for improving performance based on the data and feedback received from the developer.Complete special tasks and projects assigned by the Test Supervisors, with an emphasis on consistent testing techniques and refinement of QA procedures.Write formal evaluations, performance improvement plans and goal documents for my direct reports.Frontlines - PC, 360All Frontlines Patches- PCDawn of War: Soulstorm - PCAll Soulstorm Patches - PCWall-E - PC

Served as the project point of contact for all internal\external parties.Provided accurate written and/or verbal status and interim reports to Test Supervisor and QA Management on a weekly basis.Oversaw the bug input process to ensure that all documented issues are accurate and well written. Responded to posts made by concerned parties in a timely, professional manner. Conducted the regression process to confirm that an accurate update of the bug database is completed in a timely manner.Prompt creation and implementation of comprehensive test plans that put forth practical test strategies that are utilized throughout the project test cycle. Ensured the test plan expands and is updated as needed as design changes occur.Requisitioned equipment, both hardware and software, according to the needs of the test effort to ensure complete testing with all required variables.Succesfully mentored a number of Temp Testers into Full time THQ Testers.This included mentoring the 'trouble' Testers into highly productive members of the team.Dawn of War: Gold Edition - PC32 Assorted Remasters - PCSpongeBob: Creature from the Krusty Krab - Nintendo GBASpongeBob: Creature from the Krusty Krab - Nintendo DSSupreme Commander - PCAll Supreme Commander Patches - PCSupreme Commander: Forged Alliance - PC

Fully test multiple projects across all major platforms to find and document all issues.Analyze the balance and flow of the game, providing input when necessary.Ensure the game holds to projected quality by giving feedback to developers.Nicktoons: Freeze Frame Frenzy - Nintendo GBADawn of War - PCAll Dawn of War Patches - PCDestroy all Humans - XBOXDawn of War: Winter Assault - PCAll Winter Assault Patches - PC