Reade Hoffmann Email & Phone Number

Columbus, Ohio, United States

Columbus, Ohio Area

Financial Management- Reversed YOY triple digit loses into repeatable profitability within four years by promoting/recruiting new General Managers/Store Managers and instilling a shared focus on accountability, customer experience, and quality.- Maintain profitability by maintaining tight standards and practices on P&L, inventory costs, scheduling, proper adherence of policiesOperational Leadership: 4 Locations | Architect 3-Fold Expansion in 5 Years | - Ensured the smooth transition of the sale of business to current partners by ensuring the seamless transfer of vendors accounts, payroll, and employee retention and morale- Had increased sales by 67% and profitability by 2,646% to allow for better selling price - Negotiated all Gm contracts - Worked with partners and Penn Station corporate to create a plan to grow store count from 4 to 15 nearly doubling the total market locations by scouting locations, analyzing area traffic, and forecasting potential sales and profitability to increase by nearly $1 million/year/location in sales and 9% EBITA/year/location Coaching & Mentoring: Maintain Higher than Industry Average Retention of Managers & Front Line Workers- Create pipeline of leaders and improve individual performance by proactively and consistently coach, mentor, develop, and lead operations management team and individual team members.- Supervise management and team members to ensure all store operations are functioning at highest levels possible by building pay scale for all hourly employees that is tied to performance- Coached management teams how to identify and resolve marketing, hiring and HR related issuesCustomer Experience Management - Build training systems to ensure all customers receive the excellent experience they have come to expect within our locations- Created an employee of the month program to incentivize team member buy-in and participation in customer service

Worthington Ohio

• Responsible for the retraining all managers, bakers, and team members• Responsible for reaching new customers and retaining current customers through excellent food quality, customer interaction, and brand recognition• Responsible for reaching and maintaining profit margins through proper inventory ordering and scheduling• Trained and supervised a Catering Coordinator to increase the catering events in trade area• In charge of fundraising events for trade area

Hilliard Ohio

• Placed in charge of a location with new ownership • Responsible for training all new management staff and crew• Increased sales approximately 65% over the last 8 years• In charge of training new assistant managers for the company• Responsible for reaching new customers and retaining current customers through excellent food quality and customer interaction• Responsible for reaching and maintaining profit margins through proper inventory ordering and scheduling

In charge of shift leaders and hourly employees in 3 different locationsResponsible for the ordering of inventoryResponsible for the hiring, firing, and training of all new shift leaders/hourly employeesIn charge of scheduling for each location

Responsible for the nightly operations of the store under either the Assistant or General ManagerHelped to train new employees

Hilliard

Hilliard