🧘‍♀️ Sara Read Email & Phone Number

Tucson, AZ, US

Tucson, Arizona, United States

Teach heated vinyasa style classes a few times a month at Drishti Yoga in Tucson.

Cloud Platform teamManaged a team of 5 engineers, distributed globallyTeam focused on improving a standardized deployment process, introducing tools such as Cortex & Swarmia, and offering platform assistance to teams as needed.

API Infrastructure: June 2021 - December 2023Data Reliability: June 2023 - October 2023Developer Tooling: November 2020-August 2021

Remote

Lead a globally distributed, remote team of 13 Support Engineers. Focus on hiring, forecasting team growth, individual career growth, company level OKRs.Collaboration across teams to provide the Voice of the Customer to product & engineering decisions. Collaboration and coordination of product releases to ensure Support preparedness for go-live.

Remote

Provide customer support for the CircleCI product by troubleshooting issues and providing guidance on best practices. Assist customers migrating from 1.0 configuration to 2.0 configuration.Collaborate across departments to resolve customer issues.Create troubleshooting guides for customer-facing help center.Contribute to internal wiki.Experience with.

Portland, Oregon Area

Teach hot power Vinyasa and hot Hatha classes60-75 minute classes500+ hours teacher trainingLevel 1 & 2 Universal Yoga Training

Took the summer to hike the Pacific Crest Trail. The trail is 2,650 miles long and travels through California, Oregon and Washington.

Portland, Oregon Area

Technical Support Engineer II for the PHP Agent, Alerts, and Infrastructure teams.Assist customers installing or troubleshooting the PHP and Infrastructure agents.Assist customers with configuring Alerts.Participate in the Online Technical Community for New Relic.Training and wiki maintenance. Partial remote position.

Portland, Oregon Area

Triaged all support tickets for New Relic.Focus on: Account settings, alert policies, interpreting data, providing documentation to customers and gather information for TSE specific teams. Monitor Twitter and respond to support tweets.Participate in the community forum.Update internal documentation.

Beaverton, OR

Work/trade positionCleaning two classrooms, lobby and locker roomsClosing and securing the studio

Lewis And Clark College, Portland, OR

Manage, hire, train and schedule 20+ student employees in Access Services.Coordinate student employee tasks.Troubleshoot issues in Alma.Assist with changes in Primo.Update Access Services related web pages and tutorial LibGuides.Maintain project sites: Senior Thesis, L&C Collaborative Research, SOAN370Work with Digital Initiatives to improve user.

Portland, Oregon Area

Retrieval and maintenance of materials from off-site storage.Clerical duties including: answering phones, handling confidential material, and running errands.Assist library patrons, faculty, staff, and students.Manage and schedule storage student employee(s) and supervise student employees during circulation desk shifts.CommitteesCochair Desk Services Task.

Portland, Oregon Area

Private clarinet lessons for middle and high school students.

Portland, Oregon Area

Fill-in for circulation employees who are sick or on vacation.Operate multiple library software platforms.Assist patrons, answer phones, and supervise student employees.

Portland, Oregon Area

Instruct groups of 12-15 children, ages 6-18.Prepare for lessons, learn new teaching methods, resources, and classroom management.Create lessons that are enjoyable and applicable to student's performances.

Portland, Oregon Area

Operate multiple library software platforms.Assist library patrons, faculty, staff, and students.Clerical duties including: answering phones, handling confidential material, and running errands.

Portland, Oregon Area

Time and space management for large projects.Training student employees, collaborating with staff members, and fielding questions.Customer service, public safety, and maintenance of library stacks.