• Assisted the Workday configuration team with semi-monthly UAT testing for change requests as well as regression testing for the semi-annual Workday release updates to the client’s tenant• Optimized the standard processing steps for the daily stock options integration, daily termination processing, and monthly relocation integration. By adding additional validation steps and utilizing recent Workday release updates, processing times and payroll errors were decreased.• Experienced with identifying and resolving complex issues and incidents as well as identifying root cause & trends relating to the issues• Leveraged business knowledge, best practices, and expertise to identify opportunities for process improvements

• Participated in the implementation of a new Workday payroll client by testing and editing various reports, validating integration data, and analyzing the accuracy of information transferred from the legacy system• Collaborated with a payroll operations team of 10 colleagues to coordinate Semi-Monthly and Bi-Weekly payrolls for 30,000+ employees by analyzing defensive audits regarding time tracking, pay frequency, taxes, and employee data• Processed the daily off-cycle payroll run, within Workday, by coordinating with internal teams and the client, analyzing payments for accuracy, and finalizing pay complete in a timely manner • Analyzed retroactive transactions for the semi-monthly population of 23,000 employees and manually reconciled unprocessed retro time entries, compensation changes, time off requests and data changes• Responsible for loading, validating, creating, and troubleshooting EIBs (mass load files) within the Workday system• Handled the multi-state daily termination processing by identifying the population within Workday, analyzing their data to ensure accurate final pay, and issued payments in accordance with state laws • Experienced with analyzing and adjusting relevant taxes for FICA, state, local, SUI, and miscellaneous taxes to avoid year-end out-of-balances• Managed the inbound and outbound Workday integrations for relocation payments by assessing the transactions for tax accuracy and coordinating with a 3rd party vendor to resolve any issues • Monitored and fulfilled client requests via Salesforce to ensure all service level agreements were met• Acquired knowledge of various Workday HCM business processes including hiring, terminating, transferring, and updating employee data within Workday• Consistently examined current work procedures to recognize areas of improvement and updated documentation on standard operating procedures

• Responsible for data entry of student application information, handling confidential student documents, and serving as an assistant to three employers• Assisted in organizing recruitment weekends for 50 potential graduate students including coordinating with the potential students, booking travel plans, and reserving event spaces

• Evaluated and made suggestions for Workday HCM training materials utilized by managers within the company • Formulated the implementation of a new phased retirement program by collaborating with a committee of 5 employees • Analyzed and compiled focus group results, created a program guidebook, and constructed program request and agreement forms for the phased retirement program• Collaborated with 2 co-workers to produce a sustainable online resource guidebook by working with HRIT and department leaders to summarize former HR policies

• Organized and led small and large group activities for campers ages 6-12 • Identified and responded to camper behavioral issues and reported them to the camp director • Maintained accurate program records including incident reports, logs, and daily attendance