Reagan Sullivan Email & Phone Number

New York, United States

- Highest Revenue Attainment on Mid Market in H1 2024 - Supports the growth, retention, and new product expansion initiatives of 100+ ecommerce customers at scale. - Internally, forecasts revenue projection for top customers using predictive modeling, ensuring profitable business growth for both Attentive and our customers.- Voice of the customer in cross functional spaces - provides feedback on and contributes to sales, marketing, and enablement initiatives.

- Balanced managerial, consultative, and customer success manager work; core focus on onboarding and educating new CSMs, supporting teammates in strategic and churn risk conversations, & building process improvements as Attentive's growth rapidly scaled. - Streamlined renewals and pricing workflow for branch by creating a complex & dynamic spreadsheet, eliminating the time spent crafting for bespoke pricing for 100+ individual customers.

Scaled Mid Market processes & client lifecycle motions as a foundational team member. Simultaneously managed the growth, retention, and expansion of 140+ accounts, prioritizing accordingly based on growth potential, renewal date, and churn risk.

Sharpened technical problem solving proficiency, project management skills, and attention to detail. Experienced working in a fast paced startup environment where taking initiative and clear communication is imperative.

Bethlehem, Pennsylvania

Atlanta, Georgia

Marketing

Activities and Societies: PR Chair of the Student Senate, Chair of the Student Outreach Committee (3 years) Project Manager for Fusion.

Education record