Servant leader who focuses on team growth and customers relationships.

Project Manager, FEMA | Resilience (CTR)National Preparedness DirectorateBipartisan Infrastructure Law (BIL) Program Office SupportProgram Efficiencies Project, Cornerstone of FIMA's Strategic Plan for FY21-23 • Coordinate with and support FIMA leadership with strategic and operational analysis in support of a two-year evaluation of FIMA's post disaster program delivery. • Plan for and engage stakeholders and subject matter experts across FIMA Hazard Mitigation's (HM) five program areas to understand their recovery and resilience missions and activities. • Evaluate post-disaster program delivery, not only from the field perspective, but also the affect regional and headquarters policy and actions have on program delivery.• Manage a diverse team of professionals in evaluating post-disaster program delivery of FIMA’s field operations to identify critical barriers to success, opportunities for analysis and optimization, and opportunities for standardizing existing best practices. • Work with staff to leverage areas of success to streamline workflows so FIMA can better support staff and more effectively meet the needs of survivors and communities impacted by disasters. • Ensure successful contract delivery across the full project lifecycle.• Proactively strategize and anticipate risks and issues.

Senior Consultant/ Analytics, Department of State• Independently developed metrics and benchmarks that are applied to a 10-year, $1 billion supply chain acquisition contract to validate key performance indicators and produces timely, accurate, evidence-based assessments of acquisitions for Diplomatic Security.• Made formal recommendations to senior government officials to resolve unintended consequences of contract arrangement for oversight and accountability ensuring stewardship of government funds.• Established ranges of incentive effectiveness related to pricing arrangements and evaluated target cost relationships the client uses for informing reward clauses of overall contract. • Researched and analyzed service level agreements with corresponding key performance indicators, working with government and contractor data within DOS systems to fill in gaps, to rate performance of each agreement providing feedback and recommendations to the client.• Performed independent project review and analysis providing oversight to security engineering solutions.

Senior Consultant/ Policy, Transportation Security Administration (TSA) • Proposed changes to policy and procedures, Administration wide, to reflect new requirements for financial system implementation in accordance with federal regulations, policy directives, and congressional reporting requirements.• Developed and revised policy documents; organized and reviewed content for accuracy and logic; and consulted Financial Management Division (FMD) personnel, as necessary, to complete policy documents.• Principal point of contact responsible for managing inquires and correspondence for TSA’s employee facing financial policy resolution center, handling an average of 60 inquires a week. • Spearheaded special initiatives to implement continuity guidance across the Administration, ensuring no lapses in activities deemed mission critical. E.g., Compiled Frequently Asked Questions with corresponding financial and travel policy answers concerning official travel during a furlough. • Planned redesign of TSA’s Financial Policy iShare site that is the primary resource for TSA employees nationwide internally for all financial policy. Responsibilities include writing requirements, working with SMEs, and advising on design layout to optimize user experience. • Trained in 508 Compliance for Microsoft Office products through the Department of Homeland Security and Temporary Duty Travel as it relates to Federal Travel Regulations.

• Delivered online instruction for ~60 students per semester in undergraduate course instruction covering terrorist operations in cyberspace, including recruitment, propaganda, financing, and specific case studies ranging from state sponsored cyberattacks, zero-day exploit marketplace, and emerging role of cyber risks related to healthcare.

Performance Management Solutions practice for KGS Defense and Security Solutions Business Unit. Policy Lead and analyst for the National Science Foundation.• Developed policy and procedures by applying structured analytics techniques supporting management performance at the planning, operational, and audit levels, that improves organizational efficiency and effectiveness making compliance and audit processes easier for all parties. • Collected, analyzed, and evaluated guidance, directives, and laws to create and maintain content based on identified gaps that reflects changing priorities, enhancements to approaches, and changes in regulations.• Managed policy guidance and procedure documentation activities, including document version control and maintaining cross references to relevant industry standards; incorporates lessons learned feedback into future content updates• Coordinated process review interviews with Subject Matter Experts to evaluate existing procedures to correct deficiencies within those processes. • Evaluated materials and provides recommendations for integrating data to support the accuracy and consistency of content; communicates findings to key NSF stakeholders (LFO Liaison, BSR Manager, Grants and Agreement Officer, Program Officer, and their Senior Management) in a clear, concise manner.• Executed web-based outreach disseminated to over 6K contacts covering ~120 institutions over 37 states enabling first rate government-client relations in a customer service oriented approach; efforts include development of websites and social media engagement.• Supported cradle to grave administration, logistics, and service delivery of federal outreach activities for bi-annual Grants Management Conference held across the continental US hosting 325-375 attendees per conference with a budget of ~$300,000.

• Worked autonomously within a team of data analysts, to review, update, edit, clean, translate, and ensure accuracy of customer data.• Researched, mined, and compiled data using KAPOW (now Kofax) data extraction software from social websites, news feeds and Internet-based sources worldwide. Added value by making sound decisions related to collection, analysis, and data security methodologies improving collection posture for customer.• Programmed and repaired computer robots using HTML to scrape and parse data from foreign news and social media websites, including Somali, Persian, Arabic, Urdu, Pashto, Serbian, and French.

• Executed a national marketing strategy to provide business services to small and mid-cap companies. Presented potential solutions to difficult business problems facing prospective clients.• Associated programs to each industry where it pertains to marketing and development, cost controls, profit centers, tax liability, transition and exit strategies, all in direct relation to profits, and cash flow• Gathered information in face-to-face meetings with owners and senior executives to determine areas of opportunity to improve revenue, increase productivity or uncover other business challenges• Quantified the link between behavior of owner(s), employees and conditions in a company, i.e. productivity, job costing, waste, and throughput• Analyzed critical business data, determined key problems, and devised potential solutions

• Rendered Russian language documents by translation and transliteration for the purpose of adding literary works to the Institute’s library.• Wrote briefs of weekly events to be published on the Institute’s website.• Supported Institute activities through administrative assignments, e.g. editing a 353 page 35th year report.• Performed outreach to current and potential supporters/donors by contacting 18 committees (sub), 33 Senate and 23 House offices to update relevant staff’s contact information.• Assisted in organizing seminars and briefings that featured prominent scholars and policymakers who discussed political, social, and economic issues affecting Russia and other successor states to the Soviet Union.

• Conducted in-depth market research and analysis to determine target demographics, market trends and the best approach to advertising campaigns.• Conducted thorough needs assessment(s) with business owner(s) in order to give the best return on investment• Handled atypical markets (including dealing with competition) to provide non-traditional advertisers with solutions aiding them in growing their businesses, through expansion or increasing store traffic• Gathered and utilized local and national marketing information to create affordable and effective advertising• Created audience-based advertising solutions/campaigns using market and industry information• Accessed databases for market research to use as a foundation for campaigns• Utilized spreadsheets to create competitive benchmarking reports and a CRM database for tracking sales activity• Collaborated on production with three district offices, seven departments, and sub-contractors in India• Yahoo! Behavioral Task Force Member; trained by Yahoo! to sell and train others on behavior analytics