Deandre Robinson Email and Phone Number

Support the organization’s QMS so that it conforms to customer, internal, IATF 16949, ISO 9001, ISO14001:2015, and all regulatory/legal requirements. Ensure customer, employee and vendor satisfaction by collecting and analyzing feedback/surveys,participating in audits, leading corrective actions, and communicating concerns with urgency. Monitor processes to ensure all products meet the QMS requirements. Create and update work instructions/procedures to comply with the QMS. Perform inspections of daily production and sample/trial runs to assure all products meet QMSrequirements. Support continuous improvements in the production process to reduce quality defects. Manage all gages including tracking, repairs, maintenance, and cleanliness, and assure all requiredcalibrations are performed and up to date. Support the QMS by performing various testing including, tensile strength, hardness, torque, etc. Manage the disposition of non-conforming parts and material per the QMS. Perform layered process audits (LPAs) per the QMS. Track, report and recommend improvements for all quality costs. Support all activities associated with developing and submitting PPAPs. Support the preparation, implementation and execution of the EHS policy including recommending andsupporting the implementation of improvements. Support Lean/5S activities throughout the production & quality areas. Train personnel as needed.Knowledge, Skills, and Abilities: Excellent computer skills including Microsoft Word, PowerPoint

Performs dimensional and visual inspections of 100+ products to ensure conformance with specifications.Inspects products (using fixture gauges, calipers, height gage, etc.) taking measurements and performing visual inspection at each machine as production is in process.Maintains fixture gages and measuring equipment making sure it is suitable for use, and reporting any discrepancies to quality manager.Process associated documentation including process tags, rework tags and nonconforming material documents, training documents and in-process checks.Work under direct supervision and in accordance with instructions and techniquesRead and understand the operator work instructionsCommunicate with oncoming and outgoing shifts to ensure smooth shift to shift transitionReport all nonconforming material to shift supervisor and quality manager by preparing associated documentation and obtaining necessary sign-offs.Ensure nonconforming product is properly identified and placed in hold area.Comply with safety regulations and maintain clean and orderly work areas.Perform daily Layered Process Audits.Knowledge of Quality tools, such as 8D, SPC (Statistical process control), PPAP (Production Part Approval Process), MSA (Measurement Systems Analysis), FMEA (Failure Mode And Effects Analysis).Conduct internal audits and assessments to verify compliance with quality standards, identify areas for improvement, and recommend corrective actions.Participate in external audits and inspections conducted by regulatory agencies or customers.

Perform QC lab inspections task given in a timely fashionReports to supervisor any measuring equipment issues, software upgrades, gages and any equipment modifications needed to perform all daily inspections.Complies with all ISO 9001 procedures, work instructions, and policies applicable to daily tasksMaintaining proper storage of in-house and off-site records pertaining to supplier data documentsMaintains proper workflow for incoming parts including proper labeling and completion stamps.Establish effective lines of communication and feedback with supervisor and engineers to insure prompt attention and resolution of conditions that adversely affect quality of the product.Familiar with automotive prototype environment.Manage relationships with suppliers with a focus on improvement of product quality.IATF/ISO Audit experiencePPAP process experienceMicrosoft office Word/Excel Expertise

Senior Real Estate Coordinator acts as the single point of contact for clients. And manage the transaction until completion also providing a simple and seamless home buying or selling experience.ResponsibilitiesEnsure client satisfaction through survey results and frequent client contact via outbound and inbound calls, emails and textsConfirm and assist clients with obtaining a verified approval with the company for loan financingResolve service-related issues or opportunities to retain clients and increase connection to close conversionCapture and review updates from real estate agents and resolve or share with the appropriate parties to facilitate a seamless transactionObtain closing documentation from real estate agent to confirm closing of the transactionReview and address post-close surveys and document the feedback provided by client

As a Client Experience Coordinator I act as a single point of contact to assist clients connected with a real estate agent with our network.

Responsible for making initial calls to clients/partners to get them interested in pursuing a business relationship with the company. Working to understand the clients preference and figuring out if Agents would like to refer their clients to us or start the origination process

I am apart of one of the fastest growing teams within the Rock Family of Companies, focused on revolutionizing the car buying experience. From our offices in downtown Detroit, the Business Development Center (BDC) Specialist works in a fast-paced environment and leads our clients to help them select their dream car. Our powerful BDC team is responsible for communicating with our clients through inbound and outbound phone calls, appointment setting and transfers to our sales team.

Perform a heavy volume and outbound duties, including contacting and transferring clients to appropriate parties.Use the internal proprietary software and technology of rock connections. Participate in regular training on products and clients of rock connections. Filter leads on behalf of rock connections clients

Stationed inside Thyseen Krupp Sterling Heights sequencing warehouse.Communicate with different departments to resolve complex issues.Assist in meeting daily production goal of vehicles Respond to crisis/emergencies at the facility as directed.Continue to reduce waste by an average of 15% every month through the quality assurance of operations. Ensure that Supplier Corrective Actions are issued for non-conforming material situations.Provide on-site support, diagnostics, and professional responsibilities for all quality issues and concerns for customersCommunicate actions, clean points, and supporting documents to customers teams and quality issues.Daily inspection of production lines; verifying lot number, expiration date, proper label use, and container closuresCertified to the current revision of ISO 9001 and IATF 16949, unless other quality agreements have been made acceptable and approved by HI-LEX QC team.Addressed, and resolved all NCT, and RDR tickets, with Chrysler Quality management, written against the manufacturing facility.Other responsibilities included resolving, all quality issues that arose for both internal and external customers.

Successfully supported all operations to meet and exceed the production of daily units by 50%.Provided guidance on properly disposing of waste material in and around the work area to maintain a consistently safe work environment.Ensured all equipment and machinery were properly working throughout the facility by testing and auditing work procedures established by MIOSHA.Monitored the production of parts and scheduled sample checks every hour during production runs.Assisted personnel with setups, alignment adjustments, and minor probe adjustments to ensure proper reads were accurately captured. Utilized LEAN concepts and principles to maintain an efficient work environment as well as increase the rate of production by an average of 20% on a monthly basis.

Lead cross functional team to develop and implement standardized work for all processes across different divisions.Successfully implemented a revised process to increase the production of quality parts according to customers specifications by 70%.Followed MIOSHA and MPTSH prescribed safety regulations including Lock Out/Tag Out, and assigned personal protective equipment (PPE) to reduce the number of injuries, accidents, equipment malfunctions, miss hits, property damage by 15%.Successfully completed and maintained 100% required paperwork such as white boards, quality checks, production reporting firms, MAFACT, and die set up sheets.Inspected work pieces for conformance to specifications and adjusts machine to correct errors.Conducted audits to ensure standardized work was being followed.Initiated corrective measures for none standardized work and daily maintenance of team board.Trained an average of 10 employees every quarter on all aspects of the job to maintain productivity and ensure awareness of new or revised procedures.Utilized LEAN Principles daily to implement continuous improvement processes to improve and maintain a safe and effective work environment. Conducted bi-weekly meetings with leadership at different levels to report progress and projections, address any barriers, and establish new goals for upcoming production.

The Primary duties and responsibilities of the utilities dept is to remove all excess weld spatter and wire stick outs, to sand disc rough areas and grind all required weld as designated by either work instructions or supervision. Beveling by hand or by other methods including hand torches plasma torches, line burners, tack welding and filling of voids in materials, and will be responsible for final aesthetic appearance of all welded products.

Prepare and distribute advertising and promotional materialSet-up and secure booths, venues, and production sites for artists and/or eventsCommunicate with a diverse coalition of organizations to further the awareness of productionsCoordinate activities of departments, such as sales, contracts and face to face meetingsProduce and develop viral commercial for national artist album and submit to websites for promotional use.

Established a thorough communication plan with companies to ensure different aspects of the facility operations were maintained. Coordinated with companies to schedule the deliveries of rental equipment as well as transporting equipment to various locations around the state of Michigan and the main facility in Troy Mi. Gathered all materials for events load and transport to location to set-up as well as tear down.Accurately maintained 100% of warehouse inventory on a daily basis.

Responsible for supporting and managing over 60+ stores in Detroit metropolitan areaInstall visual displays for businesses in the Detroit areaManage models within model agencies demonstrating customers productScouting club venues to conduct tastings and events with promotersArranging for the effective distribution of marketing materialsCommunicating with target audiences and managing customer relationships

Providing Solutions for Work Zone SafetyTMI specializes in providing our customers, employees and the public a safe work zone while maintaining an efficient flow of traffic. We combine many years of experience with new approaches and technologies to provide a fresh, progressive direction in the traffic control industry

Communicate with my network of Djs and professionals for events and venues.Blog about new music from artist(s) upcoming projects and distribute links through email.Attend events to set-up/ tear- down for label events for artist(s)Travel venue to venue with artist(s) to distribute merchandise

Responsible for full-time tutoring and mentorship in schools and after-school programsDeveloped youth leadership and vacation camps, while addressing the critical needs of the communityEnsured conflict resolution, developed morale boosters and incentives for students and fellow corp. members

Interact with listeners while conducting a successful promotion.Also networking and working with a host of differnet clients,Label Reps, and many more.Calling listeners to verify their address,phone numbers,and names to pick-up prizes.Using the promotional tool PromoSuite to add winner and update information for on-air give-aways.