Open and close community sales offices and model complexes.Obtain contact/follow-up information from prospective buyers visiting the community.Assist the on-site sales team in coordinating all aspects of presenting homes to prospective buyers.Provide excellent customer service to sales agents and prospective buyers.Establish rapport with prospective buyers to determine their immediate housing needs

- Present purchase offers to buyers and sellers for consideration.- Meet with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms & conditions of purchase agreements are met before closing dates.- Interview clients and build relationships to determine what kinds of properties they are seeking.- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases for clients on both sides of the transaction.- Coordinate property closings, overseeing signing of documents, disbursment of funds and ensure all transactions are done according to DRE guidelines. - Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other and if necessary both if need be. - Promote sales of properties through advertisements, open houses, and participation in multiple listing services.- Compare a property with similar properties that have recently sold in order to determine its competitive market price.- Lists property by examining property; recommending improvements that will enhance salability; coordinating with appraisers to set a selling price; closing a contract.- Coordinate appointments to show homes to prospective buyers.

Meet and greet perspective buyers for new homes in various builder sites. Maintain a friendly and courteous attitude as well always pay attention to customer needs. Ensure paperwork is filed promptly and accurately and adhere to the proper sales deadlines. Always be sure to follow the instructions of the staff agent and learn the day to operations of managing the office.• Assist staff members of new home projects in day to day operations• Hold open house at builder sites• Introduce new home buyers to the residence of their choice and build friendly rapport• Provide material information about the area and speak positively about surrounding community• Apply my 8+ years of Real Estate experience in re-sales to the business model of new construction homes as well my prior 9 years of professional working experience in banking, lending and customer satisfaction Location experience with Temps Plus• Brookfield Residential, Cameo at Whittier• Toll Brothers, The Bluffs Collection at Bella Vista• Lennar Homes Corona: Silver Oak at The Woodlands• Five Knolls by Brookfield - Santa Clarita• Walnut Village by Richmond American Homes (2 months)

Timothy Burns Lic# 01816426Realty Executives19310 Soledad Canyon Rd. Santa Clarita CA 91351Cell: 213-422-7496TKB75@icloud.comhttps://twitter.com/RealEstateTKBTimothy Burns – Fulltime Residential, REO and Short Sale ProfessionalExperienced real estate agent for default asset management and disposition of property in Los Angeles & Ventura Counties of California since 2007Position: Real Estate Agent Licensed in California since August 2nd, 2007 REO broker team member, having closed numerous transactions for FAS, PAS, New Vista, Ocwen, LPS, NRT, Nationwide REO Brokers, etc… Supportive REO broker with closing coordinator and field agents Network of professional contractors Funds available to pay for upfront cost Participant of the Five Star Institute, REOMAC and other networking conferencesServices Occupancy reports within 24 hours of assignment Cash for keys agreements within 72 hours Eviction coordination, re-keying, clean-out, board up Full interior or exterior BPO with marketing recommendations Winterization (if applicable) Ongoing maintenance and weekly property inspections Monthly status reporting (MSR) Detailed expense reports Marketing to buyer agents, in house database of investors REO tours & open houses MLS and the Internet real estate directories Multi Form and offer management system (OMS Works with Cartus Relocation transactions

Took incoming phone calls in relation to escalated issues that have gone beyond the first associate as well other managers. Calls involved very upset clients. It was up to myself and my Team to resolve the issues that were at hand. In addition I took mortgage applications as well monitored the entire life of the loan from approval to close. Reviewed HUD statements with clients just prior to closing. Initiated many motivational sales presentations that were used company wide.• First month on the sales floor achieved number 1 in production dollars• Achieved the highest number of sales credits in one day• Exceeded expectations with a "Life of the Loan" presentation to all senior management staff• One of the first associates to have been promoted so the position of Customer Advocate Manager

Provided Solutions for VIP customer inquiries, Processed loan consolidation applications, handled multiple tasks and met tight deadlines for company projects. Working with managment we developed team contests to create a motivational atmosphere on a limited budget, assisted in market research on current issues involving the banking industry, founded new ideas to help company efficiency & productivity. Always listened to customer inquiries and gave superior service while maintaining a professional and positive attitude.