Chief Operating Officer
CurrentHelping the family business through COVID turned into a full time opportunity to digitally transform the automotive service industry, create new paradigms of digital automotive experiences, and rethink the future of automotive service.- Created dynamic web presence with full web application that allows customers to book appointment, manage account and invoices online in one dashboard.- Created robust SEO strategy to scale company presence across localized areas, including 500+ dynamic pages of content for every make and model of cars sold and worked on, service types, multiple locations- Restructured financial operations from the ground up- Restructured company from LLC to S-Corp for privately-held growth strategies- Created HR programs and internal management strategy to align employees and leadership in a manner that forced better communication and group synergy- Grew revenues 33% in 2020 (COVID onset) despite 3 months 40-60% loss, grew an additional 34% in 2021 with enhanced digital strategy, and nearly 50% in 2022- Grew revenues 3x from 2019 to 2022- Grew net profitability nearly 20x from 2019 to 2022, while maintaining a healthy budget to ensure proper investments in growth, R&D and other operational efficiencies