Server in high-volume and upscale environment, garnering high-praise from both clients and leadership. Promoted to banquet captain.

Server in high-volume restaurant. In addition to FOH serving, I also participated in assisting with BOH duties such as expediting, carry-out orders and closing the restaurant on certain evenings.

Position involves executing regular management duties including, scheduling, payroll, training, menu roll out, and inventory control. Duties also include; leading team to provide service according to Hyatt standards, monitoring, coaching and maintaining day to day outlet operations. The key objectives are to increase revenue, ensure the highest guest satisfaction, and create a positive environment for our internal guests to work in and to develop their talents & skills.

Position involves executing regular management duties including, scheduling, payroll, training, and inventory control. Supervisory duties also include; leading team to provide service according to Hyatt standards, monitoring, coaching and correcting staff and maintaining outlet operations. The key objectives are to increase revenue, ensure the highest guest satisfaction, and create a positive environment for our internal guests to work in and to develop their talents & skills.

Gained experience in all Food & Beverage outlets of the hotel including: a breakfast/lunch cafe; a bar/lounge; and a upscale Italian restaurant. Knowledge learned included Hyatt steps of service with guests, opening and closing duties of managers for each outlet, assisting in inventory requisitions, and other manager functions.

As a Pier 1 Sales Associate, we offered high quality customer service to our clients. From when the customer walks through the door to the cash wrap, we are fully engaged with them. During the shoppers experience, we are required to fulfill various selling practice, from asking questions to help the customer find what she is looking for and promoting the product to achieve a sale to promoting the Pier 1 Rewards Credit Card (P1RCC). We had daily goals, from a sales amount to the amount of approved applicants for a P1RCC.