Keith Richard, Mba, Cissp Email & Phone Number

Minneapolis, Mn, Us

Us

Woburn, Massachusetts, Us

Seattle, Washington, Us

Designed, developed, and implemented all IT processes from the security posture of customer facing servers to zero trust access for employees to SaaS and internal applications in a work from home first environment. • Led transformation of aged VM server environment (on-premises and colocated) to Amazon Web Services. Team reduced 250 virtual machine environment to one with less than 50.• Built strong partnerships internally by providing consistent consulting services on all questions technology related.

Seattle, Washington, Us

Managed a team of IT professionals across three time zones, whose primary goal was to help GreaterGood reduce cost, improve quality, and drive efficiency by deploying common tools and processes to support employees across 10 offices. • Accountable for the delivery of all enterprise desktop software from vendor relationship to employee training and software deployment.• Implemented common network infrastructure across 10 offices to increase network uptime, bandwidth, and security.• Led integration of four acquired businesses into our common technology stack and built partnerships with their local leaders.• Moved expensive on-premises systems for email and active directory to the Cloud.• Built team around ITIL with continuous training and improvement.

Managed Creative Kidstuff web team through GreaterGood acquisition of Creative Kidstuff.• Lead integration of Creative Kidstuff online stores, marketing, customer service, and resources into the GreaterGood brand.• Standardized enterprise resources between organizations. Led to next role taking on IT Operations role for both companies.

Led Business Process Improvements of order fulfillment from the e-commerce platform through to the ERP. Automations led to fewer required touches driving down mistakes.• Implemented new customer facing payment technologies into retail store locations.• Replatformed e-commerce website to a custom platform with an SQL backend.

Directed the implementation of new technologies in the first year. – Website facelift, Q&A program, live chat, and integrated email marketing system• Led product data enrichment program to improve Search Engine Optimization (SEO) and Search Engine Marketing (SEM) performance.• Increased sales 250% in two years managing Search Engine Optimization (SEO) and Search Engine Marketing (SEM) for e-commerce website.

Chaska, Mn, Us

Contract Position: Performed and assisted in pH investigation using cGMP methods.

Minneapolis And St. Paul, Minnesota, Us

• Performed and assisted in skin biopsies of Principal Investigator’s patients.• Used sterile cell culture techniques in isolating, establishing, and maintaining fibroblast and myoblast cell lines.• Used fluorescence microscopy, genomic DNA extraction, and PCR to analyze cells.• Maintained and ordered supplies for the laboratory.

Minneapolis And St. Paul, Minnesota, Us

• Maintained mutant D. melanogaster lines and stock solutions for laboratory.• Performed deficiency screen looking for novel genes that interact with TSC1 in the TOR pathway. Screened larvae for heat shock induced phenotypes on antibiotic food and updated laboratory group with findings.

Master Of Business Administration (M.B.A.), Business

Biology, Biochemistry