• Started the proprietary business with a flair to be a game-changer in the franchise domain across India.• Created a self-sustainable business structure with a team of superior level professional freelance consultants, to set a benchmark in the industry from service delivery point of view.• Besides franchise consulting, marketing and appointment services, broadened horizons with addition of new services like business resale advisory, fundraising, and M&A.• Further envisioned this year to add real estate and financial advisory services to the portfolio.• Currently driving sales and marketing to enhance business performance.• More than 25% of our business comes from referrals because of high quality service delivery.

• Joined as an associate business partner to drive sales and marketing from new business acquisitions.• Added multifold growth in revenue with the addition of corporate-level accounts to the portfolio.• Increased revenues with a higher conversion ratio from minimal marketing investments.• Within a very short period started working on projects from renowned industry leaders like Ronnie Screwvala.

• Started as a Manager in a business development role that involved building connects and networking with top management of corporate companies and decision-makers of individual businesses to analyze their business model and develop Franchise routes in their business.• Defined sales strategy to ensure attainment of company revenue goals and profitability from new and existing clients.• Consulted franchise investors for their partnership with relevant brands.• I was also responsible for individual and team action plans for complex price negotiations, deal closures followed by effective prospecting, drafting proposals & agreements by analyzing client’s business/functional requirements and presenting business proposals over meetings.• Attended trade shows for providing inputs to the department head on the effectiveness of various advertising & marketing strategies, seminar locations for competition analysis and sales reviews.

• As part of the sales and service role I was required to provide digital marketing solutions through targeted SMS and e-mail marketing campaigns to business owners and top level management of recruitment companies to help them drive sales.• Promoted event participation and sponsorships as part of company revenue goals.• Offered 360° recruitment solutions to HR and Recruitment heads through various products and services for fulfilment of their hiring needs.

• As a Key account manager, I was responsible for developing initial and ongoing business from real estate developers and property consultants by selling them digital Ad space.• Laying new business strategies for client acquisition and retention for timely renewals was part of my role.• I was also responsible for training internal teams of the clients on a regular basis for new products and campaign updates to enhance their sales performance.

• As part of the residential sales team, I was required to do property mapping, competition analysis, planning & execution of BTL activities in private and public sector offices for customer acquisition.• Booth management in property expos for Real estate developers in MCHI & BANM exhibitions was also part of my KRA.• Managed site sales as a team leader to handle price negotiations, deal closures through Retail & Mandate business.• Managed a portfolio of 200+ channel partners to drive the demand and supply of residential market through mutual business and ensured extreme level rapport-building to secure long term business relations.

• I was part of the customer relations team and my role involved complete lifecycle management of 350+ clients by managing their MIS, revenue collections, property registrations.• Also handled entire front end and backend operations including detailed documentation management for customer query resolution and facilitating customer delight with high standards of service delivery.• Added refinements in customer service offering to gain repeat and referral bookings during new project launch and sustenance phase of projects.• Achieved and exceeded revenue targets from existing customers through relationship and loyalty management.

• Started as a front end sales and customer care executive with Hutchison max telecom Ltd. and later advanced to an increasingly responsible position, culminating in management role with an oversight of managing a full-service store within 6 months of work experience in the industry during company migration to Vodafone Essar Ltd.• Handled retail stores across Central Mumbai for managing P&L, sales, inventory, merchandising, cost controls, store walk-ins across counters, query resolution, escalations, retention, new acquisitions, migrations, cross selling of newly launched products & services and prospecting from SME companies for bulk acquisitions to achieve individual & team sales targets.• Conducted regular training programs to enhance employee performance and maintained high standards in sanitation, safety and complied with retail store regulatory guidelines.

• Worked as a telesales representative for the US mortgage call center process.• In less than 6 months, got promoted as a junior team leader to drive sales from the team.• Won star performer of the month award for 3 consecutive months.