Reandro Recto Email & Phone Number

Manila, Philippines

Key Responsibilities: - Maintain relationships with key GHRMS partners to create or update HR reference material- Create and/or update HR reference material (process documentation, procedures, training material and solutions) as appropriate, based on HR Scope of Services and processes- Create and/or update HR reference material as appropriate, based on problems identified and proposed work around solutions submitted by the Global Solution Coordinator;- In collaboration with GHRMS colleagues and partners, define appropriate solutions that will be promoted to the Solution Library to assist in Self-Service or case management (approved for internal use or published for self-service);- Proactively identify corrective actions that might be required on published content (process documentation, procedures, training material, or existing solutions);- Apply configuration management (versioning) in order to ensure appropriate Quality Assurance for all contents published;- Obtain content translation when required;- Obtain validation on proposed new or updated reference material from GHRMS colleagues, including Global Solution Coordinator to ensure that material is appropriate- Obtain approval on documented content/solution from Global Operations Support Manager and HR owner- Ensure that appropriate measures are taken to preserve member data confidentiality, and integrity in accordance with security policies.- Ensure compliance to quality standards in all aspects of service/project delivery as determined by processes, procedures, programs, and policies.

Manila, Philippines

- Provide HR generalist advice to employees regarding HR policies and procedures in the various countries- Handle and resolve complex requests and queries from the employees, managers and HR consultant in the various countries- Point of contact of France reference letters and contracts- Main point of contact of France Absence processes including general absence policy- Provide training to my colleagues and create and update processes- Generate a report of unapproved and approved absences in LPS (oracle) containing more 40 thousand data. Create my own master file using some excel formulas such as vlookup, concatenate, if formulas, pivot etc.- Create a schedule for France, Morocco and Luxembourg public holiday in LPS (Oracle)- Part of data integrity team where we ensure that all data inserted in our data base are correct and accurate. - Communicate with the onshore team of France, Luxembourg and Morocco for the process update and improvement

Manila, Philippines

- Create and update employees record in LPS (oracle)- Assist employees regarding general human resources administrative matters- Handle employees requests and queries in BPM and LPS work list. Ensure that all the transactions are tracked and accurate.- Generate basic report regarding members ending probation period and send to their managers- Process POC of Czech Republic, Hungary and Slovakia

Manila, Philippines

HR Shared Service InternMy main responsibility as an intern is to draft reference letters and contracts both for the applicant and employees of the company. The letters and contracts that I was drafting is not only limited to English since the company is also supporting non-English countries such as France, Germany, Sweden, Czech Republic and many more. That being said, one of the expectations is to become familiar with the few wording and with the correct template to use.