• Responsible for monitoring the project from planning to implementation at the client's premises, carrying out surveys for structured networks and WiFi.• Configuring network and telecommunications equipment, such as routers, switches, access points, TVs, STBs and servers.• Coordinating field technicians, providing support during field interventions and monitoring problem resolution.• Drawing up detailed reports on technical tasks and maintaining clients' technical documentation.• Committed to delivering high-quality projects, I coordinate internal IT operations that integrate customer content with Nonius solutions, working with the team to create and deliver projects that meet deadlines and satisfy customers.

• Network and server infrastructure management, including maintenance of physical and cloud-based systems.• Administration of Windows, Linux, and IOS operating systems.• Management of cloud services (Google Workspace, Microsoft Azure).• Implementation of firewall rules for network security and compliance with information policies. • Network monitoring and efficient ticket management.• Proficiency in SQL and experience with Oracle and MySQL databases.• Practical application of programming logic in integration and automation projects.• Elaboration and validation of technical documentation and procedural manuals. • User support, efficient resolution of technical problems ensuring service continuity and minimizing client downtime.