Reba Patterson Email and Phone Number

 Coordinate new hire trainings, certification trainings, safety and staff development for 150+ employees. Also coordinate with external departments and other stakeholders to provide extended trainings to their employees and enhance inter-departmental relationships. Over the past six years, our Ski & Ride School has won many awards and continuously sets new best practices for Vail Resorts including excellent customer service, best annual budget & labor management, and employee satisfaction.

 Ground operations, emergency communications, patient care, community engagement

 Ground operations, emergency communications, patient care, lead on medical calls

 Perform on-site first aid, respirator fit-tests, teach and provide First Aid & CPR certifications, COVID-19 testing, pre-employment health and wellness exams, documentation and data entry

 Vaccination administration, observation, and data entry for anti-COVID19 vaccines

 I began as a level-1 instructor in 2013-14 season, and took on more leadership responsibility each season, concluding with the sole Supervisor of Children’s Ski & Ride School Operations with 70-90 direct reports. Over the past six years, our Ski & Ride School has won awards and continuously sets new best practices for Vail Resorts.  Excellent customer service, budget & labor management, safety and new hire training, talent development, allocations of tasks and labor, customer resolution, and child incident management.

Taught ski and snowboard lessons to students of all ages, backgrounds, and abilities in a dynamic winter environment. Provided exceptional customer service and guest safety.

Taught ski and snowboard lessons to students of all ages, backgrounds, and abilities in a dynamic winter environment. Provided exceptional customer service and guest safety.

Taught ski and snowboard lessons to students of all ages, backgrounds, and abilities in a dynamic winter environment. Provided exceptional customer service and guest safety.

University Intern for the Sustainability Officer serving the Kosciuszko National Park. Assisted with updating of the Perisher Range Resorts Environmental Management System (PRREMS), relocation of trapped native animals, and stakeholder engagement.