Reba White Email & Phone Number

Meridian, Id

Manage and assist with development and administration of the City of Meridian's benefit programs to include: Health, PERSI, Life, 401(k), FSA, Worker’s Compensation, FMLA, Short-Term Disability, COBRA. I also lead and oversee the Wellness Works program for all employees using Navigate Wellbeing Solutions.Top successes in this position: •Designed a full benefits and retirement guide.•Implemented tracking software for Paid Parental Leave and coordinated with Payroll to ensure compliance with the program for timecards.•Coordinated and assisted with Self-Funding Medical insurance in 2020 and then Dental and Vision in 2021 with State of Idaho Department of Insurance.•Converted Wellness Events and Challenges to a virtual experience due to COVID-19. •Manage open enrollment, with each year making appropriate advancements to ensure accuracy and vendor needs are met.•Recovered over $10,000 in FSA funds used by employees that were ineligible expenses.•Transitioned all paper benefits forms to an electronic format.•Built quarterly reports that tracked Worker's Compensation claims data to help evaluate trends within departments.•Collaborated with Navigate Wellbeing Solutions to design and implement a tailored wellness platform, ensuring alignment with organizational goals and employee needs.

Meridian, Idaho

As the Human Resources / Payroll Specialist, I administered all benefit programs while completing semi-monthly payroll within Paylocity for 90 employees. Consulted with and advised faculty and staff of HR-related issues. Maintained electronic personnel records.I also completed the full life cycle of recruiting for all staff positions, successfully hiring 47 staff positions within one year with a retention rate of 92%. I prepared job descriptions and postings, provided information to applicants, performed phone interviews, coordinated on-site interviews, checked references and managed a two week orientation schedule.In collaboration with the Director of Human Resources, I assisted in the design & development of HR policies, processes and procedures to improve the efficiency of HR operations and administration and also negotiated and administered ICOM insurance and benefit packages.

Boise, Idaho Area

I managed a total of 25 clients with a total of 400 co-employees who directly reported to me as their Human Resources Manager. To these clients I provided guidance on performance evaluation and training needs. Used strong detail orientation, accurately entering data in the HRIS/Payroll system, maintained the integrity of data in HRIS records and produced reports from our database. Investigated and resolved employee relations issues in accordance with company policy, local legislation, state and federal laws, and business needs making suitable recommendations for the level of action required, anticipating potential risks and taking appropriate action to mitigate them. I served as a link between client management and employees by handling questions, interpreting policy, and helping to resolve work-related problems, proactively anticipating client needs. I also worked with clients to develop and implement personnel policies and procedures as well as preparing and maintaining employee handbooks for multiple clients. I conducted new employee orientation for every client within our organization, ensuring employees are well-educated on the company they were joining as well as voluntary benefits and providing information on the co-employment relationship.

In addition to responsibilities listed for HR Assistant; I specialized in the implementation and administration of benefit and wellness programs, FMLA, and employment policies and procedures.

New Plymouth, Id

I started working at Truckstop.com as an Inside Sales Account Manager in September 2015. I got promoted into the Human Resources Department as a Human Resources Assistant with emphasis in Benefits in January 2016. My duties include administering and implementing benefits programs and performing human resources tasks such as: •Provided benefit information to employees at hire and upon request. Assisted with benefit enrollments in person or data entry into HRIS (ADP). Maintained benefit records as appropriate. Scheduled and assisted with open enrollment. •Assisted manager with FMLA leave and timelines.•Managed workers’ compensation claims and policy invoices.•Welcomed new hires to the organization by coordinating with the Training department to conduct orientation. •Provided assistance with other human resources functions as needed, including employee programs such as wellness, open enrollment, company events, etc. •Assisted Payroll by entering new hire data into HRIS. Entered employment changes into HRIS.•Assisted Recruiter scheduling candidates for interview, scheduling new hire orientation, and other administrative tasks as needed.•Maintained confidentiality and discreetness regarding employee wages and benefits. •Knowledge of ApplicantPro, ADP, DocuSign, Visio, Acrobat, SharePoint, and SalesForce.com.

Identified potential clients through research, networking, and outreach strategies to generate new business opportunities.Built and maintained strong relationships with existing and prospective clients, understanding their needs and providing tailored solutions.Prepared and delivered compelling sales presentations and product demonstrations to effectively communicate the value proposition.Negotiated contracts and pricing, overcoming objections to close sales and achieve revenue targets.Monitored account performance, ensuring customer satisfaction and retention by addressing any issues or concerns promptly.Recognized as one of the top 5 sales managers for three consecutive months out of a competitive pool of 25, demonstrating exceptional sales acumen and dedication.

Ontario, Oregon

•General administrative and clerical support including mailing, scanning, faxing and copying invoices, receipts, and merchandise information.•Created ads for local newspapers to improve sales and knowledge of business.•Recorded all invoices using QuickBooks.•Managed delivery schedules.•Provided excellent customer service while answering calls from customers regarding their purchases and making floor sales.

Payette, Idaho

•Maintained and updated employee files, employee benefit packets, and also used HRIS Payroll system Kronos to input employee time sheets, and time off requests.•Recorded all State of Idaho documents such as; Marriage Licenses or Deeds of Trust using CAI database.•Compiled, copied, sorted, and filed records of contracts, business transactions, and other activities.•Answered telephones, directed calls and took messages.•Communicated with customers to answer questions and disseminate or explain information.

Pullman, Washington

•Operated in Lotus Notes email database•Operated in PeopleSoft database•Operated in Ceridian database•Assembled new hire orientation folders•Assembled personnel and benefits files (and maintain these files, and keep them up to date)•Filed paperwork into confidential personnel and benefits files•Worked with hiring managers and HR to create ‘welcome’ cards for new hires•Completed Data entry •Handled interoffice mail•Applied and submitted employee referrals and internal employees to specific job positions•Transffered phone tree calls to appropriate employee •Had a strong attention to detail

Moscow, Idaho

•Assisted with general administration/implementation of the residence halls•Discussed all living options available to students•Provided training's to volunteer tour guides for large scale University Housing events•Assisted with other related duties as assigned•Assisted with office and events tasks, such as; filing, copying, answering phones, providing customer service, providing scheduled event toursWhile in my position as a tour guide, I was hired as an assistant recruiter for open positions in our department. •Screened applications •Scheduled candidates for interviews•Sat in on the interviews and ranked candidates•Contacted those who did not receive the position

Moscow, Idaho

•Greeted students and checked them in for appointments and scheduled future appointments•Answered multi-phone lines•Performed data entry•Managed multiple projects at one time •Met deadlines effectively •Communicated with businesses with information concerning career fairs •Created flyers using Photoshop and Microsoft Word•Created parking layouts and business packets for Career Fairs using Photoshop, Microsoft Word, and Excel

Bachelor Of Science - Bs, Business Management With Emphasis In Human Resources Management, Graduate

Activities and Societies: Apart of University of Idaho Society for Human Resource Management (Club), National Society for Human Resource.

Associate Of Arts - Aa, General Studies

Activities and Societies: TVCC Softball TeamI received a softball scholarship to play for TVCC, I was nominated team captain.