As a seasoned professional specializing in customer service and property management, my career journey reflects a deep commitment to excellence, continuous learning, and effective communication across diverse groups. My bilingual proficiency in English and Spanish and expertise in Microsoft Office Suite have been pivotal in my various roles.Holding a Resident Insurance License and a Florida Licensed Property Manager designation, I have actively engaged in both the insurance and property management sectors. My experience is diversified, ranging from supportive roles in property maintenance to direct management responsibilities.At Pine Crest Village, I played a key supportive role in property management activities, working in tandem with the full-time property manager to maintain property conditions and resident satisfaction. This role involved collaborating with the property management team, ensuring seamless operations and quality upkeep.My tenure as a Property Manager for TD Sunshine during the pandemic was particularly challenging yet rewarding. Managing a property on-site in such unprecedented times required adaptability, strong leadership, and innovative problem-solving skills. During this period, I ensured operational continuity, prioritized resident safety, and maintained high service standards, all while adapting to the evolving needs brought about by the pandemic.As a Bilingual Sales Representative at WFH Comcast, I honed my customer service and sales skills, addressing diverse customer needs and leading sales efforts. My career journey, marked by resilience through personal and global challenges, has refined my skills in conflict resolution, empathy, and teamwork.Looking ahead, I am eager to leverage my comprehensive experience in a remote role that utilizes my customer service prowess and property management expertise. My goal is to make a significant impact in an organization that values innovation, exceptional service, and professional growth.