Rebeca Delconte Email & Phone Number

Barcelona, Catalonia, Spain

• Project and Technical Expertise: Deep knowledge of SAP and EDI configuration, managing order-to-cashprocesses and multiple EDI standards (Edifact, XML, flat files).• Project and Process Optimization: Leads structured processes for EDI requests, establishing prioritization andtransparency for efficient project execution.• Cross-Functional Collaboration: Works closely with regional and global teams to drive continuous improvementand implement impactful EDI solutions.• Problem-Solving Excellence: Skilled in identifying challenges, troubleshooting, and providing expert guidance tomaintain optimal EDI performance.• Leadership and Application Ownership: Oversees EMEA EDI applications, ensuring reliability and aligningsolutions with strategic goals.• Documentation and Information Management: Implements comprehensive documentation practices forstreamlined operations and knowledge sharing.

Valencia Area, Spain

• EDI Software Specialist: Configure and customize the in-house EDI software, ensuring tailored solutions that align with client needs.• ERP Integration Specialist: Ensure a successful integration between our EDI communication platform and ERPs (SAP, JD Edwards, etc.) for optimized data flow.• Custom Script Development: Develop custom scripts using Javascript to enhance system functionality and meet unique business requirements.• Protocol Configuration: Configure transfer protocols (AS2, proprietary VANs), Webservices (SOAP and REST) for secure and efficient data exchange.• Empowering End Users: Conduct end-user training sessions to facilitate smooth adoption of EDI processes and systems.• Technical Analysis and Negotiation: Analyze complex technical requirements and negotiate estimated time of arrival (ETA) with clients, ensuring clear communication and expectation management.

Madrid Area, Spain

• Dynamic Reporting Development: Perform reporting development using SQL Server, Reporting Services, and PowerBI, contributing to data-driven decision-making.• Cross-Departmental Project Collaboration: Actively contribute to projects focused on process improvement, collaborating across departments and leveraging new tools for enhanced efficiency.• Technical Documentation: Develop comprehensive technical documentation to ensure clarity and knowledge transfer, contributing to the long-term sustainability of systems and processes.• Knowledge Exchange Sessions: Conduct engaging sessions for knowledge exchange, fostering a culture of continuous learning and collaboration within the team and across departments.• Process Automation: Perform automation of internal processes, optimizing workflows and freeing resources for strategic initiatives.

Valencia, Spain

• Holistic Problem Solving: Identify complex problems, conduct thorough data cleansing and filtering, and employ advanced techniques for problem resolution.• Machine Learning Mastery: Utilize machine learning and advanced statistical tools (R, BigML, Weka, Python) to develop and analyze models, extracting valuable insights from data.• Publication-Ready Research: Demonstrate a strong commitment to academic excellence by writing and publishing papers in esteemed international journals within the research team.

Maringá

• Web Store Administration: Manage end-to-end operations of the web store, overseeing product listings, updates, and overall website functionality.• Customer Sales Support: Provide personalized support to customers, addressing inquiries, assisting with purchases, and ensuring a positive shopping experience.• Technical Support: Deliver technical support to both customers and internal teams, resolving website-related issues and ensuring smooth online transactions.• After-Sales Service: Implement and manage after-sales processes, including order fulfillment, returns, and customer feedback, fostering customer loyalty.

Maringá

• Multichannel Customer Support: Provided comprehensive customer support for the system via phone, Skype, email, and remote connection, ensuring timely issue resolution and customer satisfaction.• Remote Training Expertise: Conducted remote training sessions for new customers, facilitating smooth onboarding and empowering users to maximize the system's functionalities.• Incident Reporting: Reported and documented system incidents in the internal system, ensuring accurate and detailed records for analysis and improvement.• Bug Documentation: Identified and documented system bugs, contributing to the improvement of product quality and user experience.• Report Request Documentation: Documented end user requests for new reports within the system, streamlining communication and ensuring efficient data collection.• Tutorial Creation: Created comprehensive tutorials, providing users with step-by-step guides to enhance system understanding and usage.

Campo Mourão

• Cartographic Tasks: Worked on the digitalization of cartographic maps and produced digital thematic maps by means of softwares such as Spring and ArcGis.• University Student Support: Provided dedicated support to university students, offering guidance and assistance in geospatial projects and coursework.• Training and Mentorship Leadership: Directed training initiatives and provided ongoing mentorship to trainees in the Geoprocessing Laboratory, ensuring the acquisition of essential skills and project success.• GPS Data Collection and Precision Handling: Oversaw the meticulous collection and handling of data from GPS devices, ensuring the accuracy and reliability of geospatial analyses and maps.• Software Proficiency Monitoring: Monitored and provided training to Geoprocessing Laboratory trainees on software tools such as Spring and ArcGIS, enhancing their skills in spatial data processing.

Specialization In Business & It Infrastucture, Information Technology

Master'S Degree In Software Engineering

Degree In Analysis & Systems Development

Degree In Environmental Technology