Fleet Process And Tools Analyst
CurrentBusiness Process ManagementSpearheaded the development and implementation of processes for the Fleet Personnel Department by identifying key needs and challenges across various areas. Collaborated with top management and stakeholders to design and implement effective processes.Software SupportProvided software support for the Crew Management Tool (COMPAS), resolving ServiceNow tickets promptly. Troubleshot issues, offered solutions, and ensured the software's efficient operation to boost departmental productivity.