Building businesses using Digital Consumer Intelligence.

Working for national and international organizations, with board members and management to analyze, develop and implement innovative strategies to achieve competitive advantage for private and government sector. As independent professional for small, medium and large companies, as well as State and Federal Government.Main tasks:• Develop innovation and digital strategies.• Direct and coordinate operations and leading team members. • Lead company-wide training to ensure employee skills according to needs.• Facilitate successful collaboration between companies, vendors, and providers.• Prepare and present speeches and workshops: e-commerce, online safety, digital marketing, digital strategy for business, Social Networks, women in IT, innovation with IT at school, and IT in education. Accomplishments:• Profit increase (10-42%)• Accomplish on-time delivery for first time under 5 yr. administration• Increase customer satisfaction• Award winning State Government transparency web systems• Increase in citizen reach +43% through digital platform on political campaign 2012

Work with senior management to evaluate company processes, identify system weaknesses, and determine needs for projects to improve company technology.Main tasks:• Foster strong working relationships among senior management and areas to improve outcomes. • Conceptualize and plan projects from ideation to completion, and then oversee each step of the project• Project follow-up and liaison between customers, designers, developers, editors and other areas involved• Organization and logistics of events and live streaming• Spearhead organization and logistics involved for successful events and live streaming operationsResults:• Accomplish efficient internal communications within board-management/employees improving results & competitiveness• Successful implementation of website, applications and systems• Sales increase by 25% by implementing ecommerce (1st first year)

Work with customers to detect needs, create solutions. Manage projects within company and customers.Main tasks:• Foster strong working relationships among senior management and areas to improve outcomes. • Conceptualize and plan projects from ideation to completion, and then oversee each step of the project. • Spearhead organization and logistics involved to execute successful events and livestreaming operations. Results:• Accomplish efficient internal communications within board-management/employees• Successful implementation of website, applications and systems• Sales increase by 25% through ecommerce in first year• Led a wide array of digital projects that improved company’s marketing and social networking efforts and outcomes. • Managed the initial contact, requirements analysis, methodology, design, implementation, and strategy for social networks and marketing integration for projects. Also led public relations efforts in the IT and marketing industries.• Efficiently liaised between customers and the company’s various departments, both for private and for government customers.• Successfully achieved increase in customer satisfaction for website and applications projects quality. Funciones: Enlace entre el cliente y las diferentes áreas de la empresa para los proyectos digitales, tanto con Gobierno como IP, desde el contacto inicial, requerimientos, metodología, desarrollo, implementación, capacitación y estrategia de mkt y RS.Logros: Incremento en el nivel de satisfacción de clientes y mejora en la calidad de los proyectos realizados de sitios web y aplicaciones, tanto para clientes particulares como de Gobierno Federal y Estatal. Organización y logística de eventos y streaming. Relaciones Públicas en la industria de TI y Mercadotecnia.Proyectos: Secretaría de Economía (portal compras SE y Sector Coordinado), IMSS (portal de compras), Gob. de Chihuahua (portal estatal), Gob. Veracruz (consultoría), Gob. Hidalgo (consultoría).

Establish company operations. Establish office, radio cabin and classroom. Develop in-company training.Main tasks:• Look for office, condition and operate facility (radio cabin, classroom & coffee area) • Design and supervise training programs, testing and feedback• Supervise faculty, student enrollment, course compliance and graduation• Supervise marketing and administrative needs• Relations with university that also taught our programResults:• Over 200 students successfully graduated• Consulting and custom made digital marketing solutions for over 30 companies, including Harley-Davidson and other transnational companies.• 12 successful digital radio programs, with an audience of over 100 thousand listeners in +30 countries• My own radio show about tourism sponsored by international hotels, state tourism boards and restaurants

Translator and interpreter within senior level executives during international IT events. Consultant and counselor for teaching and training in English for the Association's close collaborators.

Design and re-design visual material in the editorial, logo, illustration and photographic areas for companies and individuals.Private Business English Teacher, several companies, Mexico City (2003 to present).Design and implement Business English for adults program.Use "Content and Language Integrated Learning" to increase employees' professional proficiency as well as English proficiency.Accomplish good audio and reading understanding, increase written and oral abilities.Train company staff to communicate effectively with foreign partners and customers.Achieve a Proficiency Level through language practice at a higher level with executive staff.

to present).Accomplish above average learning of students each semester for English as a Foreign Language in courses for young adults, ranging from beginners to upper intermediate. Implementation of CLIL and Web 2.0 in classroom.

Design of promotional and informational material.

Personal attention to international customers. Handled exports and packaging. Coordinated different external suppliers. Translated catalog.

Worked as interpreter for UNIDO specialist throughout his visits to wood furniture factories in several cities in Mexico. Translated the manual he worked with in his visits.