Rebeca Maffra

Rebeca Maffra Email and Phone Number

Ecommerce | CX | Tech | Project Management | Business Development @ Hopy Pay
Rebeca Maffra's Location
Rio de Janeiro, Rio de Janeiro, Brazil, Brazil
Rebeca Maffra's Contact Details

Rebeca Maffra personal email

About Rebeca Maffra

Civil Engineer at Tech. Graduated from the Federal University of Rio de Janeiro, entrepreneur and Digital Commerce Specialist.With experience in projects, ecommerce, SaaS platform, VTEX, marketplace, customer experience and success.I'm analytical, curious, creative and I'm always looking for continuous improvement in all areas! Motivated by challenges and passionate about technology and innovation. I have a lot of restlessness and always looking to learn new stuff is my fuel!

Rebeca Maffra's Current Company Details
Hopy Pay

Hopy Pay

View
Ecommerce | CX | Tech | Project Management | Business Development
Rebeca Maffra Work Experience Details
  • Hopy Pay
    Customer Success & Partnership Manager
    Hopy Pay Aug 2024 - Present
  • Hopy Pay
    Technical Account Manager
    Hopy Pay Apr 2024 - Aug 2024
  • + Fit Comida Saudável
    Founder
    + Fit Comida Saudável Nov 2019 - Present
    Rio De Janeiro, Rj - Brazil
    +Fit is the realization of a dream to undertake. It is a food business, with healthy, frozen and practical meals for everyday. I manage closely the areas of Quality, Marketing, Customer Relations, Innovation and Finance.
  • Mindminers
    Operation Leader - Customer Success | Marketplace
    Mindminers Jul 2022 - May 2024
    São Paulo, São Paulo, Brasil
    I am responsible for building the Operations area of ​​the company's B2C business. In addition, I lead the planning and operation of the Marketplace and Customer Success areas - analyzing data and metrics, transforming scalable processes and producing insights to strategically leverage the business as a whole. Like other projects in progress, I am responsible for restructuring the entire marketplace pricing via business ROI analysis and for restructuring the entire purchase flow and inventory management of the platform's loyalty program, the Marketplace and Customer Success area. I am also responsible for managing other strategic projects involving Security and analysis of return on investment, which directly impact the Sales team and the B2B business. I work in direct interface with the technology team to leverage the business thinking about improvements for the product and for customers - focus on optimizing the purchase journey (conversion rate) and end user satisfaction. Tools Used: Google Analytics, Firebase, Trello, Excel, Metabase, Jira, Salesforce, Zendesk, DevTools, SCRUM
  • Vtex
    Solution Architect | Delivery Manager
    Vtex Mar 2022 - Jun 2022
    Rio De Janeiro, Rio De Janeiro, Brasil
    As a Solution Architect, I managed the ACV backlog project, which aimed to help customers who had signed a contract with the VTEX platform but had not yet put their ecommerce online.In this position I played the role of Project Delivery Manager, understanding the obstacles in the implementation of projects and searching architectural solutions in technical and business terms. Project management based on SCRUM methodology, and monitoring done via Trello.Tools used: Postman, Splunk, DevTools, Salesforce, Google Analytics, Trello, Excel and Power BI.
  • Vtex
    Customer Excellence | Technical Support | Success
    Vtex Jul 2021 - Mar 2022
    Rio De Janeiro
    - Assist customers with technical back-end questions about VTEX platform settings in general, using tools such as Postman and Splunk, as well as daily contact with APIs and JSON.- Carry out customized consulting projects with the aim of improving revenue (GMV) and e-commerce conversion rate. Focused on improving platform and front-end configurations, in technical and business terms, according to good market practices and measuring success through Google Analytics data. - Results: 95% increase in conversion rate, 86% in revenue, 7.8% in abandoned cart rate, 54% in website performance, 4.7% increase in organic traffic.Tools used: Postman, Splunk, DevTools, Google Anlytics, Ads, Search Console, Trands, Lighthouse, Facebook Ads, Sem Rush, Similar Web.
  • Construtora Tenda
    Business Analyst
    Construtora Tenda May 2019 - Jul 2021
    Rio De Janeiro, Rj - Brazil
    Management of incorporation projects, with the objective of monitoring the tasks carried out by different areas necessary for the launch of projects, in the shortest time and bringing greater profitability. Sales data analysis. Tools used: Trello, Excel, MS Project, Power BI.
  • Construtora Tenda
    Business Intern
    Construtora Tenda Sep 2017 - Apr 2019
    Rio De Janeiro, Rj - Brazil
    Seek the best opportunities for the Company's efficiency and results, focusing on the quick launch of projects. Intense interface with the Operations, Real Estate Credit, Legalization, Legal, Financial Planning and Market Intelligence departments, in order to incorporate the projects in the most optimized way possible, and with the best result and real estate profit. As main tasks, I cite the detailed analysis of sales material, answers to pending engineering projects for the financing bank, and assistance in planning and controlling the project launch schedule.
  • Construtora Tenda
    Construction Intern
    Construtora Tenda Jun 2017 - Sep 2017
    Rio De Janeiro, Rj - Brazil
    Monitoring, verification and inspection of services performed in the work with 12 towers in concrete walls. Direct contact with suppliers and contractors, in addition to controlling stock and material and providing training to construction workers.
  • Alberto Luiz Coimbra Institute For Graduate Studies And Research In Engineering - Coppe Ufrj
    Researcher
    Alberto Luiz Coimbra Institute For Graduate Studies And Research In Engineering - Coppe Ufrj Dec 2014 - May 2019
    Rio De Janeiro, Rj - Brazil
    Scientific Initiation PIBIC - Development of research with the objective of finding solutions to the constant transit in downtown Rio de Janeiro - RJ, through analysis of data collected in field research of various modes, drawing of traffic intersections in autocad and micro simulations traffic on specific software. Work prepared in the Transport Engineering Program - PET/ COPPE - UFRJ. During this period I achieved major awards in Congress: - 09/2016 I was awarded at the Rio de Transportes Congress, which took place at CT - UFRJ, as the 3rd best poster, whose research theme was 'Monitoring and Analysis of Traffic Incidents from of COR-RIO's Twitter Data'; - 08/2018 I was awarded at the Rio de Transportes Congress with the 1st place with the poster whose theme was "Traffic Analysis in the Center of RJ".
  • Alberto Luiz Coimbra Institute For Graduate Studies And Research In Engineering - Coppe / Ufrj
    Consulting Intern
    Alberto Luiz Coimbra Institute For Graduate Studies And Research In Engineering - Coppe / Ufrj Jul 2016 - Dec 2016
    Rio De Janeiro, Rj - Brazil
    Acting in a consulting project in order to analyze the impact, in relation to budget and schedule, of the duplication of the highway in Mato Grosso in small stages. Detailed equipment productivity surveys were carried out and budgets and schedules provided by the client were analyzed to complete the project report; for MS VIAS CCR. Work carried out by the Transport Engineering Program - PET/ COPPE - UFRJ
  • Alberto Luiz Coimbra Institute For Graduate Studies And Research In Engineering - Coppe / Ufrj
    Consulting Intern
    Alberto Luiz Coimbra Institute For Graduate Studies And Research In Engineering - Coppe / Ufrj May 2015 - Sep 2015
    Rio De Janeiro, Rj - Brazil
    Consultancy for the study of crossing and road safety for the implementation of the VLT (light rail vehicle) in the Center of Rio de Janeiro – RJ. Production of maps and study of specific intersections where there were pedestrian crossings and interference with other means of transport.
  • Instituto Alberto Luiz Coimbra De Pós-Graduação E Pesquisa Em Engenharia - Coppe / Ufrj
    Consulting Intern
    Instituto Alberto Luiz Coimbra De Pós-Graduação E Pesquisa Em Engenharia - Coppe / Ufrj Dec 2014 - Jun 2015
    Rio De Janeiro, Rj - Brazil
    Study for the improvement of urban mobility in the downtown of Macaé - RJ. Elaboration of maps in autocad and simulation of the studied intersections in order to verify the level of service in the region (intensity of congestion).

Rebeca Maffra Skills

Microsoft Powerpoint Microsoft Excel Microsoft Office Microsoft Project Autocad Engenharia Pesquisa Engenharia De Transportes Engenharia Civil

Rebeca Maffra Education Details

Frequently Asked Questions about Rebeca Maffra

What company does Rebeca Maffra work for?

Rebeca Maffra works for Hopy Pay

What is Rebeca Maffra's role at the current company?

Rebeca Maffra's current role is Ecommerce | CX | Tech | Project Management | Business Development.

What is Rebeca Maffra's email address?

Rebeca Maffra's email address is re****@****ail.com

What schools did Rebeca Maffra attend?

Rebeca Maffra attended Tera, Rocketseat, Fundamentos Digitais, Eicom Institute, Universidade Federal Do Rio De Janeiro.

What skills is Rebeca Maffra known for?

Rebeca Maffra has skills like Microsoft Powerpoint, Microsoft Excel, Microsoft Office, Microsoft Project, Autocad, Engenharia, Pesquisa, Engenharia De Transportes, Engenharia Civil.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.