Completed insurance verifications, pre-certifications, and pre-authorizations quickly and efficiently.Worked to improve office efficiency by coordinating charts, filling out insurance forms, and assisting patients with a variety of needs.Helped patients by scheduling appointments and forming relationships with managed care organizations, area hospitals, and insurance companies to speed up payments and resolve issues.

Built a strong reputation with multiple globally recognized brands and clientelle to execute/manage projects with a wide range of platforms and budgets.Strategized plans that involved visual/graphic adaptation and social media integration.Performed forecasting in order to identify potential changes and issues in the supply chain business.Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that day to day operations ran smoothly.

Interact directly with clients on a daily basis to ensure satisfaction, oversee project goals, milestones, accounts and finances.Responsible for enforcing budgetary compliance and interfacing with stakeholders and executive leadership to identify project standards and guidelines.Managing communication pipelines between cross functional groups to enforce cohesive communication as well as providing administrative services while taking calls and managing calendars.

Directed and oversaw the property itself, as well as a targeted team of 20+ employees.Solely responsible for monitoring and exchanging over $30k a day in cash and processing between all areas of the hotel.Increased hotel earnings from $0 a day in revenue to over $10k a day in revenue and $4k a day in profit, through the cross-sale of add-ons and upsell of premium items.Coordinated with local stores, brands and businesses for promotions and customer incentives for the hotel, restaurant and partnering businesses.

Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.Established project timelines and kept teams on track to meet milestones on time.Used my excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.

Acted as liaison between local management team and district office to develop and implement, results driven training designed to help employees meet sale goals.Kept track of sales goals for sale products and prepared quarterly reports for management.Evaluated processes and employee strengths to realign workflows with changing business demands.Created a training manual to use as a reference guide while training newly hired employees on work equipment and tasks.