• Grew the company from a part-time hobby into one of the largest chainmaille jewelry suppliers in the world with $1M+ in annual revenue for several years• Through vigorous grassroots marketing, increased sales a minimum of 30% for 8 years, including an 83% increase in 2010• Developed a comprehensive interview and onboarding process for new employees and created a culture of open-book management. These initiatives resulted in highly engaged employees and high retention (about 5% average turnover rate for 5 years).• Designed dozens of patterns and developed DIY instructions, which are known as being among the best in the chainmaille jewelry industry. • Developed teaching curricula and standards for more than 50 projects; developed training program for instructors.• Wrote or edited hundreds of blog posts; grew online newsletter to 10,000+ subscribers.