Rebeca Toro Email & Phone Number

Barcelona, Cataluña, España

JLL, is the global leader in real estate consulting and services for professionals.Responsibilities:- Lead consultant on flexible workspace solutions for corporate clients, providing strategic guidance and project management expertise to facilitate successful transitions to flexible office environments.-Advised corporate clients on optimizing their real estate portfolios through the adoption of flexible workspace strategies, resulting in increased efficiency, cost savings, and employee satisfaction.-Supported flex operators in expanding their presence in Spain's competitive real estate market, identifying strategic opportunities and negotiating favorable terms for new locations and partnerships.-Conducted market analysis and research to inform decision-making and strategy development, delivering actionable insights and recommendations to clients and stakeholders.-Built and maintained strong relationships with clients, operators, and industry partners, positioning JLL as a leading advisor and partner in the flexible office sector in Spain.

London

Missionworks is a community-centric coworking space in Hammersmith that invigorates, inspires, and facilitates ambitious people to achieve their purpose at work. - Spearheaded the strategic direction of the coworking space, aligning operations with sustainability goals while driving growth and profitability.Community Building: Cultivated a vibrant and inclusive community of professionals passionate about sustainability, fostering collaboration, networking, and knowledge sharing.- Oversaw all aspects of daily operations, including facilities management, member services, events coordination, and administrative functions, ensuring seamless and efficient workflows.Sustainability Initiatives: Championed environmental sustainability initiatives within the coworking space, implementing eco-friendly practices, waste reduction strategies, and energy-saving measures.- Developed and executed targeted marketing and business development strategies to attract new members and expand the coworking community, driving revenue growth and market penetration.- Managed budgeting, financial forecasting, and expense control, optimizing resource allocation to maximize profitability while maintaining sustainable practices.SucessesSuccessfully achieved 90% occupancy rate within the first year of operation, surpassing industry standards and driving rapid business growthElevated the online presence and reputation of the coworking space, achieving the highest Google rating among coworking spaces in Hammersmith.Led the coworking space to win the SME Business Awards for Best New Business, showcasing excellence in innovation, sustainability, and customer service.

Londres, Inglaterra, Reino Unido

Chestertons won lettings agency of the year at the prestigious RESI Awards, organized by the biggest property industry publication, Property Week. Responsibilities:Marketing and Advertising: Develop and implement marketing strategies to attract prospective tenants, including online listings, advertisements, and promotional materials.Tenant Screening: Conduct thorough background checks on prospective tenants, including credit and reference checks, to ensure suitability and mitigate risk.Documentation and Record-Keeping: Maintain accurate records of lease agreements, correspondence, and property maintenance activities, ensuring compliance and facilitating effective communication.Client Relations: Cultivate strong relationships with landlords, property owners, and other stakeholders, providing regular updates and demonstrating a commitment to excellent service delivery.Conflict Resolution: Address disputes or conflicts between tenants, landlords, or other parties professionally and diplomatically, seeking amicable resolutions to maintain positive relationships.

Vancouver, Canada

Pavilion Cowork is a premium shared office space and events venue in Mount Pleasant, Vancouver.Responsabilities:- Successfully curated and executed a diverse portfolio of events, ranging from educational workshops to social mixers, resulting in increased member engagement and satisfaction.- Implemented customer feedback mechanisms and conducted regular surveys to gather insights and drive continuous improvement in customer experience initiatives.- Collaborated with local businesses and organizations to host joint events, expanding Pavilion Cowork's network and enhancing its reputation as a vibrant community hub.- Managed event budgets and resources efficiently, consistently delivering high-quality experiences while optimizing costs and maximizing ROI.- Played a key role in positioning Pavilion Cowork as a premier coworking destination in Vancouver, renowned for its vibrant events and exceptional customer service.

Barcelona

Utopicus is a leading company in flexible workspaces in Spain. It is part of Colonial GroupResponsibilities:- Successfully generated revenue through the sale of coworking spaces and event rentals at Utopicus locations in Barcelona, exceeding sales targets and contributing to business growth and profitability.- Built and maintained a robust client portfolio consisting of corporate clients, event organizers, and businesses seeking flexible workspace solutions, leveraging a consultative sales approach and strong relationship-building skills.- Acted as a brand ambassador for Utopicus, effectively communicating the value proposition of coworking spaces and event venues, and representing the company at industry events, trade shows, and networking functions.- Collaborated with internal teams to ensure seamless coordination and execution of client requirements, delivering exceptional service and exceeding client expectations throughout the sales process.- Played a key role in driving awareness and demand for Utopicus event spaces, contributing to the overall success and reputation of Utopicus as a premier coworking and event venue provider in Barcelona.

Barcelona

Engel & Völkers Barcelona is a real estate agency specialized in luxury apartments, houses, stores and new developments. Responsibilities:- Provided essential support to the team leader and a team of 45 real estate advisors, ensuring smooth operations and optimal performance.- Managed administrative tasks efficiently, allowing the team leader and real estate advisors to focus on client acquisition, negotiations, and closing deals.- Acted as a key point of contact for clients, providing exceptional service and personalized assistance to facilitate successful real estate transactions.- Played a vital role in team management and development, contributing to the growth and success of real estate advisors at Engel & Völkers.- Collaborated with colleagues across departments to achieve common goals and deliver exceptional results in a fast-paced and dynamic real estate environment.- Controlled the team revenue and participated in leading team meetings

Barcelona Y Alrededores, España

-Managed front desk operations and provided excellent customer service to clients and visitors at the Engel & Völkers shop.-Effectively handled inquiries, scheduled appointments, and assisted clients with their real estate needs, contributing to the overall success and reputation of the company.Collaborated with colleagues to ensure a seamless and positive customer experience, demonstrating strong communication and interpersonal skills.-Played a key role in promoting properties and services offered by Engel & Völkers, contributing to lead generation and business growth.-Demonstrated professionalism and reliability in a fast-paced and dynamic work environment, earning recognition for outstanding performance and dedication.

Barcelona

IHG® is one of the world's leading hotel companies, with a promise to offer true hospitality for all. With nearly 5,800 hotels and approximately 865,000 guest rooms in more than 100 countries, with more than 1,900 hotels under development.Responsibilities:Delivered exceptional customer service to hotel guests, ensuring a positive and memorable experience throughout their stay.Managed front desk operations efficiently, including guest check-in/out, reservation management, and payment processing, contributing to smooth hotel operations and guest satisfaction.Collaborated with hotel staff across departments to meet guest needs and resolve issues promptly, demonstrating strong teamwork and communication skills.Provided personalized recommendations and assistance to guests, enhancing their overall experience and satisfaction during their stay.Maintained professionalism and composure in high-pressure situations, handling guest inquiries, complaints, and emergencies with tact and efficiency.

Communication, Communication, General

Grado en comunicación

Vocational Educational Training In Hotel Management, 9

Vocational Educational And Training In Travel Agency And Events Management, 9