Rebecca Andersen Email and Phone Number

- Manage administration of financial aid, administrative services system, and roster system- Manage accounts receivable, cash receipts, department reporting, and collections activities- Consistently maintain Top 5 ranking in Company for Accounts Receivable- Maintain up-to-date knowledge on Title IV federal financial aid programs- Recruit, interview, and manage direct reports, providing training as necessary- Process student status changes, calculate refunds, and manage student balances- Process payroll for Federal Work Study employees- VA Certifying Official- Manage Student Bookstore, including all ordering, disbursement, and inventory activities

- Managed student billing, accounts receivable, and banking relations- Conducted financial aid interviews with prospective students and developed appropriate financial aid packages based on eligibility- Prepared and analyzed department reports- Provided leadership and training to department team members

Two year management training program, in which I spent six-months each in four of the main functional departments: Student Recruitment, Financial Aid, Registration, and Career Services.Career Services (Jan. 2012 - Present)- Assist students and graduates to gain employment in their field of study.- Provide career coaching on interviewing techniques, resume building and other job search strategies.- Build effective relationships with local employers, non-profit and government organizations, and community partners to identify employment opportunities.- Ensure up to date maintenance of the Career Services database, documentation, reports, and student records.- Planned and co-hosted a Career Fair with over 34 employers present from 29 different companies.Registration (July 2011 - Jan. 2012)- Create, maintain, and audit academic records for each student.- Assist Registrar in determining the course schedule - Send transcript requests and tracked receipt of HS transcripts/GEDs.- Administer admissions tests to prospective students- Manage requests for student program and course status changes, transcripts, and enrollment verifications.Financial Aid (Jan. 2011 - June 2011)- Conduct financial aid information sessions to assist prospective and current students.- Calculate financial aid awards for new and current students - Track student progress on financial packages.- Track student accounts payable, cash payment plans, and missing grants/loansStudent Recruitment (June 2010 - Dec. 2010)- Conduct face-to-face interviews, telephone interviews, and email correspondence with prospective students to determine their educational needs and interests- Assist students through the entire admissions process- Actively generate personal referralsOther Initiatives- Plan campus events including graduations, Open Houses, Orientations, and VIP visits- Complete and analyze various status reports, including financial, enrollment, and employment reports

- Set and achieved personal sales goals - Consistently stayed up-to-date on new product and fashion knowledge to act as an expert for the customer and to provide the best customer service possible both in the Women's Active department and throughout the entire store.- Performed daily department maintenance including remerchandising, display, price markdowns, merchandise transfers etc.- Participated in storewide customer events

- Supervised and coordinated all fitness classes offered at the Wellness Center- Resolved conflicts with instructors or patrons- Ensured the safety and satisfaction of Wellness center patrons

- Provided excellent customer service on the sales floor- Utilized extensive product knowledge to achieve sales goals- Performed cashier duties