Instruct a multi-level groups of Indonesian students grades Kindergarten through high school in English grammar, reading and writing using zoom platform.

Managed classroom of 23 students independently using positive behavior management strategiesImplemented lesson plans for all academic areas based on Common Core curriculum.Create and distribute educational content (assignments, handouts, etc.)Assess and record students’ progress and provide grades and feedbackParticipated in IEP team process and helped to implement individualized special education interventions

Address customer questions and concerns regarding product and delivery informationProvide product information, review alternative solutions if an item is out of stock and place orders for the customer.Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.Check inventory, process returns, issue replacements and credits for damaged or defective merchandisePerform other duties as assigned

Taught English language to children in China in an online classroom.