•Exceed revenue and growth by overseeing all aspects of audio-visual system presales.•Represent the company at national and international events, networking, and generating new leads. •Cultivate fruitful customer relationships by coordinating with high profile clients and representatives to provide timely responses and solutions to custom requests.•Lead positive cross-department collaboration by streamlining communication on client requests, logistics, and project roadblocks to facilitate a productive environment.•Standardize all technical drawings and implement custom software to facilitate documentation updates for engineering and production departments. •Establishing long-term relationships and actively initiating system evaluations and maintenance to ensure technology is updated.•Support sales team by promptly providing and organizing requested documentation on custom concepts, schematics, design development, and product information.• Leading and mentoring young professionals on technical advancements and cultivating a productive, creative, and cooperative environment.•Responsible for identifying not only project execution and guidance, but also functional guidance/solutions, ensuring alignment across the business, and identifying changes required in business and technology processes•Lead assigned technology initiatives to ensure operational priorities are identified, validated, optimized, and communicated to various stakeholders including cross-functional team members, vendor partners, and field teams•Ensure assigned projects are inclusive of all technology needs, regardless of the party responsible for execution• Responsible for ensuring all technology communications are communicated at appropriate time and include information necessary for training, support, etc.Increase customer acquisition rates by creating, developing, and completing over 70 project proposals within the last year for projects ranging from $100K to $6M.