Rebecca Dow Email and Phone Number

REBECCA ANN DOW31 Rowell Road, East Kingston, NH 03827 | rebeccaanndow@gmail.com | 802-793-8560SUMMARYLeadership professional with extensive customer service, industry and business ownership experience; seasoned workshop facilitator, able to successfully leverage a unique combination of skills and education including psychology, writing, and marketing. Natural born leader with strong communication skills, intellectually curious, and driven by collaborative work efforts. Enthusiastic fan of people, places and success stories. • Session Planning• Managing Shifting Priorities• Presentations/Facilitation• Providing Unparalleled Customer Service• Leading & Motivating Teams• Mediation / Negotiation• Certification in Facilitation - Freeman Group• Certified in Foundations of Hospitality• Certified in Leadership Training• Microsoft Office (including PowerPoint)• Photography & Adobe Photoshop• Management and Training Experience• Personal and Business Account Servicing Provide exceptional customer care. Building strong customer Loyalty, resilience and composure to remain positive under pressure and managing constantly evolving circumstances. Collaborating with all levels of leadership. Confidently recommend a variety of pertinent services of American Express. Individual and business account servicing. Research, plan and execute customized travel experiences inclusive of Air, Hotel and Car. Emergent travel specialist.Expert consulting. Strong analytical skills. Ability to Manage and resolve conflict. Broad domestic and international destination knowledge. Detail oriented with strong organizational skills and prioritization. Successfully implement policies, procedures and programs.Bachelor in Business Thomas Edison, JetBlue Scholars Certification Reiki Usui Japanese RyohoDec 1989 – May 2005ongoing - expected 2022 Reiki Master Associates, Business Management• High Honors• (Business / Marketing)Granite State Arts Academy, Salem, NHCocheco Valley Arts Technology School, Dover, NH Seacoast Charter School, Kingston, NHBoston Center for Youth and Families, Boston, MA Stowe High School JV Basketball, Stowe, VTStowe Elementary School, Stowe, VT Families First, Portsmouth NHMcIntosh College, Dover, NHCOMMUNITYYearbook Club Coordinator Lunch Coordinator VolunteerVolunteerHospitality VolunteerAssistant CoachParent VolunteerPhotographer & Fundraising Volunteer20052014 – 2017 2014 – 2015 2011 – 2013 2011 – 20132012 2010 – 2011 2005 – 2011 2002 – 2004