Rebecca Fleming Email and Phone Number

I retrained in food preparation and service, in order to adapt to the business needs. Although challenging, this specialist role allowed me to gain a greater understanding of business operations, vastly increase my product knowledge, and build a strong relationship with customers. I relish any opportunity to learn new skills and expand my areas of expertise. I enjoy the hands-on work of the Butcher, Fishmonger, and Cheesemonger counters, plus having the freedom and trust to work independently within a larger team.

Cross-trained in multiple areas throughout the supermarket - cashier, customer service desk, retail - while studying for my Bachelor's in Psychology. Quickly advanced to the role of Customer Service Advisor, supervising a team of 6-8 staff members per shift in a fast-paced, diverse environment. Highly skilled in priority time management, conflict resolution, and verbal communication. Skilled in stock management, cash handling, and sales.

In this role, I was responsible forleading a team of 8 people, workingwith the Musical Director and StageManager to oversee technicalstaging, lighting, sound, andorchestra. Directing a cast of over 30members, we produced 2 complextheatre productions in a ten monthperiod, during which I utilised mykeen organisational skills andaptitude for strong leadership.

As Vice President, I workedalongside the President to run auniversity society with over 50members. Responsibilities in thisrole included venue bookings, recordkeeping, monthly meetings andmanaging inter-groupcommunication.

In this seasonal role, I worked in a team of 16 staff members at a newlyopened pub-restaurant in the busy town centre. In this new environment,I utilised my natural aptitude for learning, and easily memorised thestock and till operating systems, which was invaluable when rotatingstock, taking inventory, or upselling products to customers. As a flexibleFront of House team member, I was easily able to expand my duties at therequest of senior management, covering waitressing, bartending, andkitchen porter when necessary. Responsibilities included cash handling,stock management, food service, and providing a consistently highstandard of customer service throughout the establishment.

My first job delivering newspapers to the local area allowed me to develop my time management and organisational skills. Working while in high school helped build a strong work ethic within me, and a keen sense of personal responsibility.