Vice President, Executive Communications, Cybersecurity, Data, Risk & Resilience ‒ Responsible for the preparation of the Firm Risk Committee Technology monthly update, presented by the Chief Information Officer to the Board of Directors and CEO; produced extensive background notes and talking points in conjunction with SMEs from Incident Management, Vulnerability Management, Threat Hunt, Threat Intelligence, Insider Threat, Fraud Operations, Risk & Regulatory (including Audit items, Critical Risks, MRAs, MRIAs), Strategic Programs, Finance, Human Resources as well as Second Line of Defense partners‒ Collaborated with reporting partners, Chiefs of Staff and Firm COO on Board materials and maintained a SharePoint calendar, runbook, and document repository for cybersecurity and risk-related topics‒ Program Manager for Firmwide Cybersecurity Awareness Month, which included booking, managing logistics, and payment of the keynote speaker on behalf of the Chief Information Security Officer‒ Assisted with the planning, organization and promotion of various Tech-wide conferences and Tech Talks; helped communicate and market Fraud Awareness Week and the inaugural Insider Threat Awareness Month‒ Provided general communications and COO support including Open Forum prep, achievements reporting, organizational announcements, organizational charts updates, intranet site design and maintenance, Global Volunteer Month planning, management offsite assistance, awards and recognition reporting, new joiner decks, ad-hoc document reviews, and event production requests‒ Diversity & Inclusion: Received the Rising Star of the Year nomination for Women in Technology (WIT) / Race & Ethnic Diversity (2020), launched WIT Cybersecurity Awareness Month to promote female cyber talent, launched the WIT Wellness initiative to promote health & wellness in the workplace, and served on the WIT Comms & Planning workstream, responsible for the re-branding of digital assets, newsletter

Global Communications Lead (AVP), Group Chief Technology Office, Testing & Enterprise Services; Hosting & Data Center Services‒ Served as the single point of contact for Communications, driving key department functions including strategy development and execution, human capital initiatives and internal communications‒ Crafted effective messaging and deliverables for distribution through Management Committee meetings, Business Management Reviews, executive leadership blogs, project communications, town hall webcasts, videos, brown bags, online newsletters, achievements reporting, extended management meetings, regional events, and governance forums‒ Worked closely with the Management Committee to story board department and sub-department strategies; collaborated with Project & Portfolio Management teams to measure execution against the strategy‒ Implemented the Marketing & Communications strategy for Credit Suisse’s Cloud Enablement Program, the bank’s top priority IT Program‒ Partnered with HR Business Partner to develop and execute talent development programs with an eye towards team skills improvement and career development‒ Successfully implemented two employee engagement programs which highlighted the work of the team, allowing for staff throughout IT to discover opportunities for collaboration and knowledge sharing‒ Produced, enhanced, and maintained the department’s presence on Social MyPage, which recognized a significant increase in participation and readership; achieved the top performance throughout the division‒ Appointed to the Group Chief Technology Office Organizational Change Management team to help communicators across IT deliver critical culture and change communications in a timely manner ‒ Proactively advised and supported the planning, preparation, and overall execution of various division activities (e.g., Job Family and Volunteer events)

‒ Served as the single point of contact for communications, responsible for driving operational efficiencies through digital communications and collaboration‒ Developed and implemented comprehensive communications plans and online marketing campaigns, the creation of an internal portal site, fact sheet, infographic, and newsletter, accountable for Executive, Project, and Change Management Communications‒ Wrote, edited, and distributed employee engagement communications, and developed highly engaging presentations for RSD Americas, Information Solutions partners, and GIS Process Excellence‒ Created a Communications reference archive, documenting processes, cataloguing materials, photographs, logos, and associated links for the RSD Americas Office ‒ Initiated the collection of information from the Americas to develop an all-inclusive team calendar and network for capturing milestones, benchmarks, and other news stories‒ Ensured cross-divisional alignment of messaging and branding across digital channels‒ Collaborated with in-house creative design team for video, print, and digital media; executed Town Halls and supported product launches

‒ Provided Internal Communications / IT Project Management and Training support to the General Medicines communities, accountable for developing and implementing internal communications plans, messaging, and other related deliverables for cross-functional, global teams‒ Enhanced the knowledge, innovation, enthusiasm, and commitment of all associates while building relationships with IT customers and users, ensuring expectations around change are managed appropriately ‒ Project Core Team member for various IT Projects and initiatives including Think First! Information Security campaign (including secure printing), Connect (PC refresh) and Global Meet (conference call vendor change); responsibilities involved summarizing, documenting, and capturing milestones, overall stakeholder management, channel management and leveraging innovative technologies and workflows ‒ Provided Executive Communications support for the Chief Information Officer and PMO Director‒ Wrote, edited, and distributed all IT Bulletins, change management, and emergency outage (crisis) communications on behalf of the North America Headquarters (HQ) and sites in conjunction with the Global Infrastructure Services IT Site Operations Management, focusing on the end-user audience‒ Marketed and promoted modern technologies and services for monthly Ask IT! events across campus HQs, collaborating with the design team on printed signage and handouts, as well as digital communications ‒ Trained Director-level team on communication best practices; including how to build relationships and manage stakeholders at all levels of the business, write copy and understand the communications process, governance, and the related expectations in executing strategic communications under tight deadlines

‒ Provided Project Management and Communications support to an internal global Information Technology organization; audiences included senior executives, Risk Management and Quality & Control (Q&C) Leadership, Worldwide Information Security, Global Operations & Infrastructure, IT Partners, and staffs‒ To continually improve the IT risk profile, collaborated with members of the Risk Management Leadership Team to facilitate change management, prepare for audits, and respond to security breaches‒ Executed international Quarterly Summit & Communications Meetings (town halls) in support of employee engagement initiatives focusing on recognition, critical changes, Credo actions and company performance‒ Contributed to the overall communication strategy, planning and execution of communications; deliverables included the launch of an IT Risk Management newsletter highlighting key areas of Q&C and WWIS highlighting risk awareness training, Software Development Life Cycle (SDLC), data protection and privacy‒ Assisted in the marketing of an enterprise-wide cost savings campaign developed to generate enthusiasm and motivate existing employees to apply for internally posted positions within Global IT Risk Management‒ Redesigned the IT Risk Management portal site and IT Communications SharePoint team sites‒ Assisted in project planning for key stakeholders and provided Global Operations & Infrastructure support

‒ Oversaw all internal and external communications including Investor Relations (IR)‒ Functioned as a gatekeeper to management and the Executive Committee (EC) of the Board of Directors‒ Managed relationships between security analysts, institutional investors, and retail shareholders, in addition to identifying strategic investors; served as the primary NASDAQ contact‒ Collaborated with management and the EC to develop and communicate ‘the story’ for shareholders, security analysts and the media to promote and accurately represent the value of the Company‒ Served as main media contact and prepared mgmt for real-time televised news programs and company engagements surrounding scientific meetings, financial releases, and corporate announcements‒ Ensured accuracy in investor materials including the corporate slide deck, financial press releases‒ Monitored Disclosure Committee distribution process of Securities & Exchange Commission disclosures, presentations, and press releases; provided final report packages to the Chief Compliance Officer ‒ Facilitated the production of quarterly earnings calls and webcasts, followed by employee town halls‒ Managed the production of the Annual Report and photo shoot, updated corporate IR website and Intranet‒ Accompanied CEO, CFO and Chief Medical Officer to scientific and banking conferences‒ Executed large-scale IR events: Investor & Analyst Days, Research & Development Days, road shows, webcasts, manufacturing, and lab tours‒ Assisted the Legal dept with the planning of the Annual Shareholder Meeting ‒ Managed the production of the Annual Report and photo shoot, updated corporate IR website and intranet‒ Provided launch support of the company’s first commercial product, ERBITUX® (cetuximab), for the treatment of metastatic colorectal cancer‒ Established a “Lunch & Learn” program and managed the company newsletter committee‒ Drafted org announcements and assisted HR with creating communication materials for new hires