Robert Half HR Solutions specializes in the placement of highly skilled HR professionals on a contract/project, contract to hire and direct placement basis. This includes positions in the following areas of Human Resources: Human Resource Business Partner; Compliance; HRIS Technology; Compensation/Benefits; Organizational Development; and Recruiting Talent.

Contracted through Synergis/Adecco to collaborate, lead, and deliver professional development training materials for UPS, providing educational materials for customer service representatives globally across all business units.• Utilized business analytics and initiated impactful solutions, resulting in a 40% reduction of training costs• Completed 100% of projects on-time and within budget, efficiently managing corporate initiatives, Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) projects• Recognized by UPS management team for outstanding collaboration and communication skills and ability to effectively produce high priority deliverables for senior management team

Contracted through Spherion; analyzed and identified business needs and corporate skill gaps, determined desired learning objectives, and designed optimal training programs and proprietary software to advance corporate initiatives. • Designed effective content for presentations, sales scripts, simulation scenarios, and storyboards

Managed client relationships; defining strategic growth and identifying new business opportunities.• Successfully drove and led a team of 5 employees to design courseware and deliver end-use training for PeopleSoft Human Resources.• Accurately performed integration testing for the implementation of PeopleSoft Human Resources, Benefits Administration, and Payroll systems.

Instructed software courses for Fortune 500 clients, including Ernst & Young, Hewlett-Packard, AT&T, Boston Market, State Farm, Georgia Pacific, University of South Carolina, Bosch, and Bayer.• Successfully generated new client software contracts, resulting in 20%-35% annual sales volume increase.• Developed courseware, provided instruction, and conducted courses, supporting PeopleSoft Payables, Purchasing, and Receivables.• Consistently improved software usability by facilitating meetings with end-users to gather feedback, conducting gap analysis, and liaising between end-users and technical staff to ensure accurate communication.• Interviewed and recruited new job candidates; developed a new hire orientation program to improve productivity.

Interacted with customers, building strong customer base through personalized product guidance. Drove sales with consultative sales skills and upselling products based on understanding customers’ purchasing history.