Rebecca Hernandez

Rebecca Hernandez Email and Phone Number

HR Partner Lead at Accenture @ Accenture Federal Services
arlington, virginia, united states
Rebecca Hernandez's Location
San Antonio, Texas, United States, United States
Rebecca Hernandez's Contact Details

Rebecca Hernandez personal email

n/a

Rebecca Hernandez phone numbers

About Rebecca Hernandez

An accomplished Human Resources Leader with proven experience in managed hr, policy and procedure, recruiting, and hiring practices, personnel development, retention approaches, legal compliance issues, managerial support, and employee relations.Specialties: Core competencies include: Team Development, Communication, Facilitation, and Negotiation skills- Problem Solving-analyzing alternatives and selecting a course of action- EEO Compliance- Succession Planning- Ability to manage multiple business initiatives- Organizational Development- Results Orientation- Complaint Resolution- Operations Management- Change Management- Talent Acquisition

Rebecca Hernandez's Current Company Details
Accenture Federal Services

Accenture Federal Services

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HR Partner Lead at Accenture
arlington, virginia, united states
Employees:
5413
Rebecca Hernandez Work Experience Details
  • Accenture Federal Services
    Hr Partner Lead
    Accenture Federal Services Nov 2021 - Present
    United States
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  • Accenture
    Performance Rewards & Operations Lead
    Accenture Nov 2020 - Jan 2022
    San Antonio, Texas, United States
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  • Accenture
    Hr Career Advisor/Scheduling Lead
    Accenture Jun 2017 - Nov 2020
    San Antonio, Texas Area
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  • Accenture
    Hr Career Advisor/Associate Manager
    Accenture Dec 2016 - Dec 2017
    San Antonio, Texas Area
  • Accenture
    Talent Fulfillment Partner, Management Consulting, Supply Chain Team
    Accenture May 2010 - Jun 2017
    San Antonio, Texas Area
    Partner with business domain and industry leadership with talent management by identifying and proposing the right talent at right time and price to meet client needs and fulfill all open demand. Schedule talent for a respective resource pool and provide coaching and guidance to employees and leadership on supply/demand management. Develop and execute innovative solutions to resolve issues, and provide input into resource planning activities. Manage and monitor people productivity targets.
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  • Accenture
    Hr Eeo & Records Management Cross-Client Lead
    Accenture Apr 2009 - Apr 2010
    Service management lead for seven different clients in support of EEO Reporting and Records Management for US. Responsible for oversight of EEO reporting for five clients to include Accenture US. Lead 4 employees responsible for preparing monthly, quarterly and annual reporting in support of federal government reporting. Coordinate data with retained HR and client teams to ensure accurate reporting of employee headcount movement. Also responsible for oversight of HR Records Management for five clients to include Accenture US. Lead 6 employees responsible for maintaining confidential employee records including employment, compensation and benefits information and managing requests for information to support internal and external employee investigations. Also responsible for administration of I-9 documentation using Red Carpet system.
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  • Accenture
    Hr North America Transactions & Eeo Reporting Lead
    Accenture Jan 2007 - Apr 2009
    Service management lead for human resources processes in support of 38,000 employees in the United States and Canada for Accenture and Accenture HR Services entities. Lead and manage on-shore processes performed by eleven employees in San Antonio, Texas and off-shore processes performed fifteen employees in Bangalore, India using SAP HRMS operating system. Oversee budgeting, organizational management, training, coaching and mentoring of employees. Developed and groomed five employees resulting in a promotion and higher level responsibilities within the team within a seven month period. Developed reporting process for tracking and measuring monthly service management metrics to ensure adherence of service level agreements. Developed contingency plan to ensure cross-functional team. Manage and maintain 48 hour SLAs resulting in 99% accuracy and 97% timeliness while performing an average of 15,000 transactions per month. Project management and change management lead for successful transition of service delivery in support of Accenture Business Services for Utilities group located in Vancouver, Canada. This transition implemented August 2007 added an additional population of 3,500 employees to existing business service model and four additional employees (onshore/offshore) to support these processes.
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  • Usaa
    Hr Transactional Services Manager
    Usaa Jun 1978 - Jan 2004
    Led 2-team unit with 16 exempt and non-exempt customer service professionals responsible for confidential back office HRMS data transactions related to human resources and payroll processing. Responsible for developing, coaching, mentoring, performance management and direct hiring. Provided customer service in a contact center environment for 22,000 employees including executive management in the San Antonio Home Office and six (6) Regional Offices in the United States and ensured compliance of all HR processes and policies. Accountable for payroll and human resources data accuracy using PeopleSoft technology. Successfully managed and resolved escalated issues. Implemented metrics and business engineering processes to increase team productivity and improve overall processes to ensure consistent practices and world-class service. Streamlined payroll processing cycle saving approximately $45,000 annually. Created and tested disaster recovery process in support of payroll and HR records contingency plan. Collaborated with senior leadership teams to influence process changes and simplify, standardize and automate business processes. Provided expertise policy interpretation and solutions to HR business partners and USAA management on HR and payroll. Provided direct support to HR departments administering annual Base/Bonus and Corporate Succession programs. Briefed management of all levels to include CEO and senior executives regarding new HR processes and programs. Strong written and oral communication skills. Experience working with external agencies. Experience in project change management and system implementation and upgrades. Served on project management team and successfully implemented PeopleSoft HRMS Release 8.3 in 2002. Conducted research and developed project proposal and timeline for new Time and Labor system and briefed senior management of recommendations.
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  • Usaa
    Hr Manager
    Usaa Jan 1997 - Jan 2002
    Led 4-team unit with 30 exempt and non-exempt customer service professionals responsible for confidential HRMS data and Image records maintenance, Payroll and Benefits processing, including dental claims, flexible spending accounts, Savings Investment Plan (401K) and tuition reimbursement.Managed annual open enrollment administration and compliance of self-funded employee benefits. Also responsible for administration and compliance of payroll, employee records and education policies. Supported 21,000 employees including executive management world-wide.Served on core project team responsible for successful implementation of new Employee Service Center (Contact Center/Shared Services concept) which required best practices benchmarking, reorganizing and re-engineering processes and organizational structures across five (5) business areas company-wide. Served on core project team and successfully implemented new PeopleSoft HRMS 6.0 in 1998 and served as lead on communications and training programs for Employee Service Center employees. Also served on project team to implement subsequent upgrade to PeopleSoft HRMS Release 7.5 in 2000 and orchestrated development of change management processes and policies. Director, HR Records Management
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  • Usaa
    Executive Resources Administrator
    Usaa Jan 1988 - Jan 1995
    Supported succession planning, executive recruiting and placement function responsible for hiring Executive Management Group and hard-to-fill specialized exempt positions. Maintained confidential executive management employment and payroll records.Developed job requirements and postings and coordinated contracts with internal procurement and third party recruiters. Screened resumes and arranged for interviews with various Executive Management team members. Maintained recruiting system to track and extract candidate data and conduct job matching.Contacted prospective job candidates and conducted interviews. Extended job offers and reviewed corporate perquisites with selected candidates as required. Coordinated and developed appropriate responses and job offer letters to prospective job candidates.Coordinated all pre-employment processing including verifying references, scheduling drug testing/physicals and conducting background checks using third party vendors.Arranged house hunting trips and temporary housing for selected candidates and their families. Finalized relocation processing with selected San Antonio realtor and internal Relocation team.Managed customized new employee orientation program and executive processing introducing final selected candidate to company policies and corporate culture.Developed and managed Management Access Program (MAP) and Corporate Succession Planning Programs. Developed and administered executive perquisite program for Company Officers.
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Rebecca Hernandez Skills

Performance Management Employee Relations Talent Management Talent Acquisition Human Resources Personnel Management Peoplesoft Hris Operations Management Recruiting Succession Planning Training Organizational Development Employee Benefits New Hire Orientations Leadership Deferred Compensation Change Management Interviews

Rebecca Hernandez Education Details

  • Northwest Vista College
    Northwest Vista College
  • San Antonio College
    San Antonio College
    Business Administration

Frequently Asked Questions about Rebecca Hernandez

What company does Rebecca Hernandez work for?

Rebecca Hernandez works for Accenture Federal Services

What is Rebecca Hernandez's role at the current company?

Rebecca Hernandez's current role is HR Partner Lead at Accenture.

What is Rebecca Hernandez's email address?

Rebecca Hernandez's email address is re****@****ure.com

What is Rebecca Hernandez's direct phone number?

Rebecca Hernandez's direct phone number is +353 87 7889*****

What schools did Rebecca Hernandez attend?

Rebecca Hernandez attended Northwest Vista College, San Antonio College.

What skills is Rebecca Hernandez known for?

Rebecca Hernandez has skills like Performance Management, Employee Relations, Talent Management, Talent Acquisition, Human Resources, Personnel Management, Peoplesoft, Hris, Operations Management, Recruiting, Succession Planning, Training.

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