Continued Support of AWS Software stack for healthcare technology development environment.

Working at the cross-section of technology and healthcare to help others. Happy and excited to be doing what I love to do with people that love to do the same things and also have a great time while we do it.

In my free time, I gained valuable skills with a Masters in Health Informatics. These classes allowed me to gain valuable skills in data analytics, statistics, Tableau, SQL queries and data reporting.

At World Vision, I managed a variety of technical support teams (13+ staff members ) to ensure projects and support tickets were completed on-time with excellent customer service. In addition to my leadership role, I also led a multi-disciplinary 10-person team to design, develop, and launch a business critical cloud solution which prioritized and resolved more than 20 epics and 40 user stories for the organization.Skills - Desktop Support and ConfigurationSharePoint, M365, Lotus Notes, MS Teams, Ring Central, MS CRM, OracleBusiness Objects, SSRS/SSIS/EDW/Data Warehouse, Bobj, Crystal Reports, Security Audit and Incident Management, Pen Testing, Risk AnalysisBudget Management and Forecasting, Change ManagementWindows Server Operating Systems, Virtual Machines, VMWare, Networking/Firewalls,VPN/Routers, Cloud Security/ (AWS/Azure)

At World Vision, I started as a Senior Application Analyst and took a lead role in architecting solutions for the Messaging and Collaboration Applications from an Operational standpoint.Skills- O365, Sharepoint, Exchange, Lotus Notes, Desktop Support, Mobile DevicesLeadershipTraining

At Expeditors, I worked as a messaging collaboration system analyst, and acted as Engagement Manager for the team by managing relationships with senior client stakeholders.Skills - Lotus NotesLeadershipProject managementPrioritization Training

Basic Computer desktop and laptop support and troubleshootingNetworking and DNS/Firewall concepts and troubleshootingClient packaging and rolloutEmail troubleshooting and end user trainingSkills - Lotus Notes, Identity ManagementTrainingTroubleshootingDocumentationChange ManagementClient Patching and ManagementSMTP email routing