Rebecca Lacy

Rebecca Lacy Email and Phone Number

Digital Marketer @ Your Freedom Method
Springfield, IL, US
Rebecca Lacy's Location
Springfield, Illinois, United States, United States
Rebecca Lacy's Contact Details

Rebecca Lacy personal email

About Rebecca Lacy

With a unique blend of administrative expertise and a passion for travel, I bring a wealth of experience to travel planning. In my administrative roles, I have developed a strong foundation of managing the daily operations, coordinating schedules, organizing meetings, and maintaining efficient office systems. Parallel to my administrative career, my love for travel led me to explore opportunities in the travel industry. As as dedicated travel advisor, I have gained invaluable insights into creating personalized itineraries, and delivering exceptional customer service. The extensive research and continual training that goes along with being a travel planner, allows me to stay up to date on the latest travel trends, destinations, and best practices, enabling me to provide expert guidance to clients seeking unforgettable travel experiences.I have develped a unique set of skills that enable me to offer comprehensive support to both clients and travel teams. I posess a deep understanding of client needs, exceptional communication skills, and the ability to navigate complex logistial challenges with ease.

Rebecca Lacy's Current Company Details
Your Freedom Method

Your Freedom Method

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Digital Marketer
Springfield, IL, US
Rebecca Lacy Work Experience Details
  • Your Freedom Method
    Digital Marketer
    Your Freedom Method
    Springfield, Il, Us
  • Nextrek Travel
    Travel Advisor
    Nextrek Travel Nov 2022 - Present
    I am an independent travel advisor focusing in solo travel, adventure and small cruise experiences, river cruises and destination weddings. I can curate the right packages for your dream getaway.
  • Fhi 360
    Business Development And Diversification Administrative Associate
    Fhi 360 May 2022 - Sep 2024
    Provide support to the Business Development and Diversification team of 15 with coordinating meetings, managing consultant agreements, and planning and organizing business-related travel arrangements and all associated expense submissions.
  • Third Charm Photography
    Professional Photographer
    Third Charm Photography Sep 2010 - Jan 2023
    Springfield, Illinois, United States
    Specialized in weddings, family portraits, and senior portraitsCaptured milestone events and created lasting memories for clientsDemonstrated expertise in lighting, composition, and post-processing techniquesManaged client relationships, from initial consultations to final product deliveryOperated photography equipment and maintained a professional studio
  • Living Hope Counseling Center
    Office Manager
    Living Hope Counseling Center Jan 2016 - Jan 2022
    Springfield, Illinois
    Manage human resources, accounts receivable, accounts payable, payroll, financial reports, information technology, and customer service in a non-profit mental health agency of 13 employees performing over 500 sessions per month.
  • Living Hope Counseling Center
    Bookkeeper And Payroll Admin
    Living Hope Counseling Center May 2008 - Jan 2016
    Springfield, Illinois, United States
    Detail-oriented and organized bookkeeper with working knowledge of A/P, A/R, general ledger postings, invoicing, and payroll processing for a small non-profit agency using QuickBooks. Perform insurance billings, follow-up appeals and payment processing for psychotherapy sessions. Manage annual audit process and monthly payroll tax reporting and payment.
  • Vipkid
    English Second Language Teacher
    Vipkid Mar 2019 - Oct 2021
    Beijing, China
    Provide 1-on-1 full immersion English language and content classes online to kindergarten through 6th grade students in China using a virtual learning platform to connect with students.
  • Design Ideas
    It Analyst
    Design Ideas Jul 2014 - Jan 2016
    Springfield, Illinois
    Plan, design, and implement stored procedures, functions, views, and complex queries for data analysis and extraction using SQL. Write processes that drive up user productivity and reduce errors. Work with stakeholders to identify business needs and discuss solutions. Develop processes and procedures for ERP upgrade.
  • H. D. Smith
    Customer Solutions Support Analyst
    H. D. Smith Sep 2012 - Sep 2013
    Springfield, Illinois Area
    SME for customer-facing platform acting as escalation point from first level support to development team. Use Agile Methodology to collaborate with development team to identify and solve customers’ issues. Communicate continuously with customers until issue was resolved.
  • H. D. Smith
    Help Desk Analyst
    H. D. Smith May 2006 - Sep 2012
    H. D. Smith
    Provide first level problem resolution for all incoming calls for both internal and external customers. Perform analysis, research, and resolution of hardware and software related issues supporting over 800 employees and over 3,000 customers nationwide.recommended solutions.
  • Morning Star Café
    Manager
    Morning Star Café Jan 2005 - May 2006
    Salisbury, Il
    Oversee the hiring, training, scheduling, and supervision of 3 to 5 servers, and 2 kitchen personnel. Planned menus, balanced cash drawer, and coordinated the general activities of the café.• Conceptualized and implemented a weekend dinner menu increasing sales by 30%.• Employed a shadow and role-play training method for new wait staff effective in decreasing training time by one week, increasing overall efficiency and raising customer satisfaction levels.• Performed a cost-analysis and suggested methods to cut costs in food purchase and preparation and increase gift merchandise sales. Revenue increased by 18% in the first two months.
  • L.A. Weight Loss Centers, Inc
    Sales Manager
    L.A. Weight Loss Centers, Inc Jun 2003 - Aug 2004
    Springfield, Illinois, United States
    Oversee the hiring, training, scheduling, and supervise a staff of 5. Develop and adhere to a six-week business plan establishing plan of action for meeting center objectives. Demonstrate a thorough knowledge of the program and products and act as a reliable resource for all staff and clients.• Promoted from Assistant Manager to Sales Manager within 4 months.• Implemented sales approach that built trust with clients and created value leading to a weekly revenue increase from $9,000 to $22,000 in 6 months. • Recognized and awarded the National Top 5 Sales Manager award.• Consistently received positive client feedback from creating a warm, friendly, and caring environment increasing customer retention from an average of 4 weeks to 12 weeks in the program.
  • French Group, Inc
    Technology Consultant
    French Group, Inc Nov 1996 - Jun 2002
    Consultant to the State of Illinois Department of Public Aid Child Support Enforcement Division. Write scripts and processes to automate judicial program for use in 9 Illinois regional offices. Meet with stakeholders to discuss needs and provide technical solutions. Establish priorities of assignments and create project timelines and monitor to ensure adequate work flow.• Identified use of PerfectScript as outdated and presented a plan to move processes into Microsoft Access.• Rewrote scripting in PerfectScript to run more efficiently, reducing processing time by 20 minutes per client.
  • Lincoln Land Community College
    Technology Trainer And Curriculum Developer
    Lincoln Land Community College May 1992 - May 1999
    Major Achievement: Developed QuickBooks Pro curriculum in entirety used from 1996 to 1998 in the Small Business Development training department.Develop and organize in-depth technical training for various software products used in small business and education environmentsEvaluate existing training curriculum for use and developed training content including handouts, outlines, agendas and syllabiCreate training curriculum to meet trainee’s specific needsPerform both seminar style and classroom hands-on instruction from entry level to advanced levelsEnsure new training methodologies were incorporated into training approachContribute to team planning for both training and development needs and schedules
  • Micro Group, Inc
    Software Trainer
    Micro Group, Inc Jan 1989 - Jan 1992
    Create training curriculum and deliver hands-on training in the classroom and one-on-one. Instructed on various business software applications to beginning, intermediate and advanced levels.• Wrote curriculum for QuickBooks Pro course that the college purchased and used for the next 3 years.• Conceptualized, developed and delivered a ‘How to Buy a Home Computer’ workshop which produced course revenue totaling $15,000 within 3 weeks.• Consistently received survey satisfaction rating of 98% to 100% from students following completion of a course

Rebecca Lacy Skills

Software Documentation Process Improvement Program Management Customer Service Training Software Development Management Sap Outlook Sales Team Building Accounting Team Leadership Sales Management Human Resources Microsoft Office Leadership Strategic Planning Forecasting Public Speaking Budgets Business Process Improvement Account Management Budgeting

Rebecca Lacy Education Details

Frequently Asked Questions about Rebecca Lacy

What company does Rebecca Lacy work for?

Rebecca Lacy works for Your Freedom Method

What is Rebecca Lacy's role at the current company?

Rebecca Lacy's current role is Digital Marketer.

What is Rebecca Lacy's email address?

Rebecca Lacy's email address is re****@****ail.com

What schools did Rebecca Lacy attend?

Rebecca Lacy attended University Of Phoenix, University Of Phoenix, Robert Morris College.

What skills is Rebecca Lacy known for?

Rebecca Lacy has skills like Software Documentation, Process Improvement, Program Management, Customer Service, Training, Software Development, Management, Sap, Outlook, Sales, Team Building, Accounting.

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