Rebecca Lacy work email
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Rebecca Lacy personal email
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With a unique blend of administrative expertise and a passion for travel, I bring a wealth of experience to travel planning. In my administrative roles, I have developed a strong foundation of managing the daily operations, coordinating schedules, organizing meetings, and maintaining efficient office systems. Parallel to my administrative career, my love for travel led me to explore opportunities in the travel industry. As as dedicated travel advisor, I have gained invaluable insights into creating personalized itineraries, and delivering exceptional customer service. The extensive research and continual training that goes along with being a travel planner, allows me to stay up to date on the latest travel trends, destinations, and best practices, enabling me to provide expert guidance to clients seeking unforgettable travel experiences.I have develped a unique set of skills that enable me to offer comprehensive support to both clients and travel teams. I posess a deep understanding of client needs, exceptional communication skills, and the ability to navigate complex logistial challenges with ease.
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Digital MarketerYour Freedom MethodSpringfield, Il, Us
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Travel AdvisorNextrek Travel Nov 2022 - PresentI am an independent travel advisor focusing in solo travel, adventure and small cruise experiences, river cruises and destination weddings. I can curate the right packages for your dream getaway. -
Business Development And Diversification Administrative AssociateFhi 360 May 2022 - Sep 2024Provide support to the Business Development and Diversification team of 15 with coordinating meetings, managing consultant agreements, and planning and organizing business-related travel arrangements and all associated expense submissions. -
Professional PhotographerThird Charm Photography Sep 2010 - Jan 2023Springfield, Illinois, United StatesSpecialized in weddings, family portraits, and senior portraitsCaptured milestone events and created lasting memories for clientsDemonstrated expertise in lighting, composition, and post-processing techniquesManaged client relationships, from initial consultations to final product deliveryOperated photography equipment and maintained a professional studio
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Office ManagerLiving Hope Counseling Center Jan 2016 - Jan 2022Springfield, IllinoisManage human resources, accounts receivable, accounts payable, payroll, financial reports, information technology, and customer service in a non-profit mental health agency of 13 employees performing over 500 sessions per month. -
Bookkeeper And Payroll AdminLiving Hope Counseling Center May 2008 - Jan 2016Springfield, Illinois, United StatesDetail-oriented and organized bookkeeper with working knowledge of A/P, A/R, general ledger postings, invoicing, and payroll processing for a small non-profit agency using QuickBooks. Perform insurance billings, follow-up appeals and payment processing for psychotherapy sessions. Manage annual audit process and monthly payroll tax reporting and payment. -
English Second Language TeacherVipkid Mar 2019 - Oct 2021Beijing, ChinaProvide 1-on-1 full immersion English language and content classes online to kindergarten through 6th grade students in China using a virtual learning platform to connect with students. -
It AnalystDesign Ideas Jul 2014 - Jan 2016Springfield, IllinoisPlan, design, and implement stored procedures, functions, views, and complex queries for data analysis and extraction using SQL. Write processes that drive up user productivity and reduce errors. Work with stakeholders to identify business needs and discuss solutions. Develop processes and procedures for ERP upgrade.
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Customer Solutions Support AnalystH. D. Smith Sep 2012 - Sep 2013Springfield, Illinois AreaSME for customer-facing platform acting as escalation point from first level support to development team. Use Agile Methodology to collaborate with development team to identify and solve customers’ issues. Communicate continuously with customers until issue was resolved. -
Help Desk AnalystH. D. Smith May 2006 - Sep 2012H. D. SmithProvide first level problem resolution for all incoming calls for both internal and external customers. Perform analysis, research, and resolution of hardware and software related issues supporting over 800 employees and over 3,000 customers nationwide.recommended solutions. -
ManagerMorning Star Café Jan 2005 - May 2006Salisbury, IlOversee the hiring, training, scheduling, and supervision of 3 to 5 servers, and 2 kitchen personnel. Planned menus, balanced cash drawer, and coordinated the general activities of the café.• Conceptualized and implemented a weekend dinner menu increasing sales by 30%.• Employed a shadow and role-play training method for new wait staff effective in decreasing training time by one week, increasing overall efficiency and raising customer satisfaction levels.• Performed a cost-analysis and suggested methods to cut costs in food purchase and preparation and increase gift merchandise sales. Revenue increased by 18% in the first two months.
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Sales ManagerL.A. Weight Loss Centers, Inc Jun 2003 - Aug 2004Springfield, Illinois, United StatesOversee the hiring, training, scheduling, and supervise a staff of 5. Develop and adhere to a six-week business plan establishing plan of action for meeting center objectives. Demonstrate a thorough knowledge of the program and products and act as a reliable resource for all staff and clients.• Promoted from Assistant Manager to Sales Manager within 4 months.• Implemented sales approach that built trust with clients and created value leading to a weekly revenue increase from $9,000 to $22,000 in 6 months. • Recognized and awarded the National Top 5 Sales Manager award.• Consistently received positive client feedback from creating a warm, friendly, and caring environment increasing customer retention from an average of 4 weeks to 12 weeks in the program. -
Technology ConsultantFrench Group, Inc Nov 1996 - Jun 2002Consultant to the State of Illinois Department of Public Aid Child Support Enforcement Division. Write scripts and processes to automate judicial program for use in 9 Illinois regional offices. Meet with stakeholders to discuss needs and provide technical solutions. Establish priorities of assignments and create project timelines and monitor to ensure adequate work flow.• Identified use of PerfectScript as outdated and presented a plan to move processes into Microsoft Access.• Rewrote scripting in PerfectScript to run more efficiently, reducing processing time by 20 minutes per client.
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Technology Trainer And Curriculum DeveloperLincoln Land Community College May 1992 - May 1999Major Achievement: Developed QuickBooks Pro curriculum in entirety used from 1996 to 1998 in the Small Business Development training department.Develop and organize in-depth technical training for various software products used in small business and education environmentsEvaluate existing training curriculum for use and developed training content including handouts, outlines, agendas and syllabiCreate training curriculum to meet trainee’s specific needsPerform both seminar style and classroom hands-on instruction from entry level to advanced levelsEnsure new training methodologies were incorporated into training approachContribute to team planning for both training and development needs and schedules -
Software TrainerMicro Group, Inc Jan 1989 - Jan 1992Create training curriculum and deliver hands-on training in the classroom and one-on-one. Instructed on various business software applications to beginning, intermediate and advanced levels.• Wrote curriculum for QuickBooks Pro course that the college purchased and used for the next 3 years.• Conceptualized, developed and delivered a ‘How to Buy a Home Computer’ workshop which produced course revenue totaling $15,000 within 3 weeks.• Consistently received survey satisfaction rating of 98% to 100% from students following completion of a course
Rebecca Lacy Skills
Rebecca Lacy Education Details
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Business Communication -
University Of PhoenixAssociate Of Arts Fundamentals Of Businessdegree -
Executive Secretarial Diploma
Frequently Asked Questions about Rebecca Lacy
What company does Rebecca Lacy work for?
Rebecca Lacy works for Your Freedom Method
What is Rebecca Lacy's role at the current company?
Rebecca Lacy's current role is Digital Marketer.
What is Rebecca Lacy's email address?
Rebecca Lacy's email address is re****@****ail.com
What schools did Rebecca Lacy attend?
Rebecca Lacy attended University Of Phoenix, University Of Phoenix, Robert Morris College.
What skills is Rebecca Lacy known for?
Rebecca Lacy has skills like Software Documentation, Process Improvement, Program Management, Customer Service, Training, Software Development, Management, Sap, Outlook, Sales, Team Building, Accounting.
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