Main Projects:• Integration with the Motor Insurance Database (MID) - Typescript/AWS• Built middleware to invoke existing multi-layered pricing engine via a single endpoint - Python/AWSKey Responsibilities:• Building insurance products on the Root rails and supporting client system integrations with the Root REST APIs.• Building middleware for various use-cases ranging from API integrations, to batch file submissions leveraging off of AWS services.• Writing scripts for task automation.• Creating technical specifications for the product design.• Code review and branch management • Working using a combination of SCRUM and Kanban practises with agile mindset.

• Technical Business Analyst & Technical Project Manager hybrid role.• Requirements gathering and stakeholder management• Meeting and workshop facilitation• Project risk and budget management.

Main projects:• Implemented Salesforce Service Cloud and embedded into 8x operational units• In-house custom built Inventory Management system to manage our serialised stock including automated tracking updates and return process.• Courier API (REST) to automate the dispatching of our card machines, fulfilment status updates and document retrieval post-delivery.• Automated a number of card machine allocation workflows to remove dependancy on Support team to handle.Key Responsibilities:• Managing SDLC with development team • Working with key stakeholders, users and subject matter experts to elicit business requirements, investigate business concerns, and identify project risks. • Facilitating SCRUM meetings, Ideation Sessions, Ways of Working workshops and Requirement unpacking sessions. • Preparing business requirements, documenting 'As Is' and 'To Be' processes (BPMN).• Project Management and Coordination• Change Management with internal users

• Implement and maintain systems and processes to maximise efficiency within the Operations department• Researching new solutions to assist with scaling Merchant base• Monitoring key metrics and completing post-implementation reviews.• Role covered numerous sub-units in Operations from Supply-Chain, Logistics, Onboarding and Customer Engagement

Maximising the efficiency of the Operations team through process implementation & optimisation and continuous improvement.

• Responsible for assisting with the Supply Chain & Logistics functions of the business • Helping onboard new merchants • Completing document verification and ensuring the business is FICA compliant

• Overall management, designing and uploading content for Victoria’s Property Secrets website• Devising and maintaining office systems including data management and filing• Bookkeeping, including budgeting, financial planning, preparing reports for tax submission• Maintaining various social media platforms• Design work: newsletters, brochures, flyers, artwork for website

• Bookkeeping; including preparing reports and tax submission• Invoicing clients, assisting with quotations, liaising with suppliers.• Maintaining communication with clients during duration of job.

• Key responsibilities included growing the business both locally and internationally through sales tonew and existing clients.• Management of new businesses in terms of Service delivery management, Technical LightingSurveys, Invoicing and Pricing negation with Clients and Suppliers, Coordination of service staff fornew clients and Client Reporting.