* Implement account management strategy according to assigned clients’ needs.* Research potential client job order opportunities.* Navigate and cultivate client relationships.* Consult client on the unique value of OGPI by presenting new ideas and solutions. * Leverage industry expertise by referencing local and national healthcare staffing trends.* Pursue exclusive and preferred client agreements by demonstrating the value of OGPI programs.* Maintain facility data in terms of accurate contact information, order details to deliver high quality profiles. * Update systems with accurate first day and orientation instructions in order to ensure successful start of assignment in partnership with Quality Services, Relocation and Retention team.* Document order details via phone and email with client point of contact in terms of unit specifics, clinical responsibilities and expectations in order to deliver the most qualified candidates. * Promote job orders including necessary qualifications to Operations, Ready for Placement team via system order details, email and presentations, to most quickly identify interested & available clinicians. * Review proposed clinicians and highlight what qualifies them as the appropriate fit. * Inform Clinical Director of pre-screening requirements.* Facilitate interviews between the Clinician and the Client using Microsoft Teams, WebEx, Zoom, or telephone. * Communicate timely updates and expectations between all assignment stakeholders including operations team, client contact and quality services, by documenting via email to execute all placement steps in order to deliver clinician to assignment on time.* Escalate client issues internally as appropriate. * Leverage 3rd party vendor management software systems. * Partner with the Client Sales Manager to assess the competitive landscape and implementing strategies to maintain & maximize market share.* Negotiate bill rate on a case-by-case basis.

• Run weekly reports for business leaders and Account Management team.• Communicate placement status with international nurses.• Updates electronic files. • Updates and records data in weekly team metrics. • Audits multiple systems for data accuracy and makes corrections as needed. • Audits and tracks job offers. • Creates marketing material to generate interest in US hospitals. • Creates bio for international nurses as an introduction to facility where they are placed. • Schedules and hosts Teams, WebEx, and Zoom interviews with international nurses.• Divisional project manager & champion for large company wide initiatives such as system moves, training support, app development, and compliance projects.• Provides coverage for account management team when they are out. • Manage, point of contact, direction, training, and overall support for outsourced team.

* Manages the immigration process for international nurses by coordinating their case to obtain a Permanent Residency Visa. * Communicates effectively with international nurses to build professional working relationships and trust. * Responsible for filing proper applications with the United States Citizenship and Immigration Services, a component of the US Department of Homeland Security. * Responsible for accurate and timely filing of documentation with the United States Department of State National Visa Center. * Responsible for collecting all required documentation and fees.* Responsible for effectively documenting all communication with nurses regarding their case.* Works closely with leadership to streamline and improve operations processes within the department and organization.

* Maintain all employee and applicant documentation as dictated by governing agencies.* Manage and track all employee disciplinary action.* Coach, counsel and guide managers before executing employee disciplinary actions.* Plan, organize, implement and conduct training programs for all new hire staff* Plan, organize, implement and conduct ongoing staff development and growth planning for existing team members * Lead implementation team for all technology changes for the organization, train all current employees and new hires on Salesforce, Paycom and Concur* Responsible for backend administration and internal tech support for Salesforce, Paycom and Concur* Manage all recruitment tasks and events (reviews applications, interviews, job fairs).* Employee relations specialist.* Monitor tardy and absenteeism reports and ensures proper documentation is issued on employees who have excessive tardiness or absenteeism problems. * Maintain employee personnel files.* Ensure compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9* Report, maintain and monitor all workers' compensation case files; follows-up on open cases.* Monitor employee eligibility for benefits plans. * Review benefits with employees and processes enrollment, cancellation or changes. Organize and manage annual open enrollment communications and election process.* Maintain and distribute list of new and cancelled employees under each benefit plan. Verify benefit billing accuracy and process for payment.* Company culture ambassador.

* Independently perform all activities necessary to process bi weekly, bonus, and monthly payrolls for 970 employees in the South Florida: Royal Palm Beach, FL division.* Point of contact for all District Managers, Store Managers and all team members for all payroll and PTO related questions.* Maintain employee files and records in HRIS.* Perform regular audits of new hire paperwork and USCIS Form I-9 Employment Eligibility Verification to ensure compliance with federal guidelines.* Prepare tax and deduction reports for the South Florida division.* Managed garnishments and payroll deductions for employees, as well as, company employee loans.* Responsible for reporting monthly financial statistics and staffing metrics for the South Florida Division for review by the Director of Purchasing and Administration, as well as the Divisional VP.

* Responsible for accounting, financial reporting, payroll, accounts payable and receivable for the business.* Performed all recruiting, hiring, and training new employees. Posted job openings, completed the new hire process, benefits enrollment and paperwork for all employees. Managed company workers' compensation tracking.* Also filled roles as Purchasing Manager, Physician Credentialing Specialist, Executive Assistant and Billing Office Manager.

* Managed front office operations in dialysis center; insurance coordinator, medical records* Also filled roles as Divisional Preceptor, Divisional Access Manager, Divisional Vaccination Champion, Medication Manager, Patient Education Manager, Project Manager, Safety Manager, Green Champion

* Insurance Billing Specialist: Medicare, Medicaid, Worker’s Compensation, Tricare, and commercial companies* Also filled roles as Accounts Receivable Clerk, Purchasing Manager, System Administrator, Interim Office Manager, CRMC Hospital & Physician Practice Relationship Liaison

* Performed administrative duties to deliver high quality care to residents and assisted staff by coordinating care as needed. Maintained resident health records abiding with HIPAA guidelines and company policies. * Also filled role as Administrative Assistant to Director of Nurses - Maintained employee files, tracked absenteeism, and tracked performance evaluations.