• Finance - creating targets and budgets based on the number of buildings in operation; planning costings to renovate and advertise for future buildings; determining staff raises and bonus structures according to the London Living Wage; generating invoices for deposits and hires using Quickbooks; balancing the accounts for review by the external Accountants • Human Resources - Manage a team of 4 full-time staff and 8 freelance staff including hiring, performance reviews, goals, and termination; write and manage all employment contracts and handbooks for the company; oversee payroll and holiday/sick pay including furlough pay during the pandemic; create all staff schedules based on the needs of the business• Building Management - acquire new buildings within London through relationships with Estate Agents and Building Owners; set up and maintain all facilities in buildings by managing a team of contractors including electricians, plumbers, builders, lift engineers, waste management companies, cleaners, drinking water providers, pest control, security, internet providers etc; design and separate the space into studios, workshops, project spaces, event spaces, and galleries; photograph and advertise all available spaces; respond to all emergencies as quickly as possible with the appropriate teams• Client Management - manage studio applications through Google Forms and event applications by email and/or hire space platforms such as Storefront and AppearHere; give tours to prospective clients; create and send studio and event contracts; plan Open Studios in each studio building; coordinate workshops and classes such as Life Drawing, Canvas Stretching, Movement for non-Dancers, CV and Social Media Management for Artists, Studio Critiques etc; oversee the running of exhibitions and events across multiple sites; anticipate logisitcal problems and put systems in place to solve them; respond to all client feedback

• Curated and coordinated a yearly programme of contemporary art exhibitions for emerging artists from different cultural backgrounds at two gallery locations in central London• Designed and implemented marketing plans for exhibitions and events on social media, The Koppel Project website, and other art related websites• Installed and deinstalled fine art pieces for all exhibitions• Managed team of 3-5 people across multiple locations as well as all temporary employees

• Set up, advertised, and filled studio spaces and managed contracts and invoices using Salesforce• Coordinated repairs in the building with different contractors• Organised events for the artists, such as Open Studios, workshops, and professional growth events

• Facilitated design talks, invoiced and collected payments, managed production timelines, and oversaw international shipping for a large portfolio of clients both new and recurring

• Curated and installed a rotating programme of exhibitions from start to finish• Designed all marketing material including advertisements, postcards, logo using Photoshop and Illustrator, emails using Mailchimp, and website using Wordpress • Invoiced clients for artwork purchases and managed inventory using FileMaker Pro

• Sold digital advertising programs on artnet to a comprehensive list of luxury advertisers • Managed contracts and campaigns from beginning to end to ensure their success • Formulated creative ideas to optimize campaigns and maximize exposure to target audiences

• Utilised Salesforce to generate sales reports and manage accounts/territories for an international team • Liaised with galleries, auction houses, and internal client services to ensure the progression of sales

• Implemented new policies and procedures by extracting information from federal and state regulations • Monitored staff for compliance and provided training through client responses• Administered client call reporting and internal performance reports• Created incentive programs to motivate staff to achieve higher targets

• Direct development of in-house database of both artists and collectors• Invoiced artists and negotiated display space according to requirements and availability• Responded to artist and press enquiries • Designed promotional material and wrote press releases and catalogue essays• Liaised between artists and potential buyers to complete the sale or commission of works• Organised private views, lectures, and networking events• Managed a small team of interns, invigilators, and art handlers• Oversaw installation, packaging, and shipment of artworks internationally

• Assisted manager with opening and closing procedures• Handled stock shipments, including the organisation of storage • Set up visual focus and merchandised all visual displays within store and windows• Maintained an excellent knowledge of products and techniques• Aided customers with purchases of fashion and art pieces

• Assisted prospective clients with acquisitions, including the shipping and crating of artworks• Data entry and cataloguing of all inventory• Helped artists with obtaining craftsmen and materials for artworks• Coordinated advertising and refreshments for openings• Updated the press on current and upcoming events

• Welcomed and guided patrons while engaging them in a discussion of the artworks• Assisted in the curation of artworks in exhibitions• Aided in the installation of artists’ works and preparation of gallery space

• Organized filing system and aided in closing year-end business• Answered telephone and email inquiries• Handled invoicing for clients and payroll for staff