Joined in 2010 as Associate in London, UKPromoted to Consultant in 2011Promoted to Senior Consultant in 2013Transferred to Toronto office in 2014Promoted to Principal Consultant in 2016Business Delivery Lead for Digital Transformation Programme – North American Retail Bank Led team of 20 UX/UI designers and Business Analysts in Agile project methodology. Coordination of business and design deliverables, ensuring the highest quality. Led strategy sessions with leadership teams to identify objectives. Devised and implemented customer research and feedback workstream, reporting to CIO and executive team with generating interest in implementing across the full North American business. Consistent reporting on progress and alignment of product to initial strategy. Management of change requests and identification of time and cost estimates/delivery impact.Product Owner for Digital Transformation Programme for Private Bank. Led definition of go-to-market proposition for client and defined customizations of base product from start-up firm for a private bank based in Silicon Valley. Facilitated series of idea generation workshops to develop user stories to ensure product aligned with strategy. Collaborated with UX designers and R&D team to improve core capabilities.Lead Business Analyst for Digital Transformation Programme for Canadian Retail Bank. Led team to develop user stories, wireframes and flows for new digital banking platform for Canadian retail bank. Facilitated requirements gathering workshops and produced high quality user-centric deliverables.Lead Business Analyst and Prototype Designer for House Move product in UK. Constructed end user experiences through interactive deliverables with Adobe Illustrator, InDesign, PhotoShop, and Visio. Led idea generation sessions/focus groups. Designed sketches and clickable prototypes in Axure for usability testing to improve end product.Training Lead on large-scale complex finance transformation programme.

Taught all areas of UK National Curriculum from Year 5 to Year 7 and Fine Arts Curriculum from Year 7 to A levelsAssessed pupils’ learning needs and adapted lessons to all attainment levelsDeveloped individual education plans for students based on specific learning needsModern Foreign Languages Coordinator for Roe Green Junior School, developed and implemented new French language programme for Year 5 UK Curriculum within the schoolFacilitated and organized extracurricular activities with students including week long excursions

Completed research and compiled Microsoft Excel database of findings for Dr. Alan Gordon, Associate Professor of History at the University of Guelph aiding his extensive study on public history institutions across Canada

Supervised students, assessed assignments, essays and examinations, and planned weekly seminar discussions for History courses at the University of GuelphConsulted with students on their study and achievement during weekly office hoursInteracted with students for distance learning classes and online components via digital platform, facilitating online discussion, accessing submitted assignments and tracking grades and progress