Rebecca Prindle Email & Phone Number

Format, proofread and prepare specifications, design analysis narratives, and project tracking reports. Log incoming submittals and RFIs into the Project Management Information System (PMIS); assign them to the appropriate reviewer and monitor response deadlines to ensure contractual obligations are met.Proofread and edit documents such as submittal and RFI responses, transmittals, and site observation reports for accuracy and clarity.Organize meetings and events, manage meeting minutes and track action items.Coordinate and manage calendars for multiple project teams and project managers.Support administrative staff as needed, by receiving incoming calls and routing to the appropriate department or branch office.

Denver, Colorado, United States

Expertly handle critical administrative duties which has resulted in significant increased efficiencies in data entry and appropriate disbursement of urgent office documentsManage and schedule meetings: room set-up; organize catering, travel, and lodging; review arrangements & meeting materials.

Greater Denver Area

Conducted analysis of claims data in support of resource allocation decisions, identification of trends or issues, and prioritization of staff workloads for claims processing staff. Leverage an understanding of workforce capabilities, capacity, and business needs to prioritize processing tasks to ensure the unit meets business objectives and metrics.

Greater Denver Area

As the subject matter and process expert, provided technical direction, guidance, and resources to support government business contracts and efficient processing of claims and benefits administration. Created educational curriculum and delivered 15 training sessions to 20 associates to support efficient handling of customers aligned to these accounts. Coached associates on service level, quality, accuracy, and productivity measures

Greater Denver Area

Created educational curriculum and delivered 15 training sessions to 20 associates to support efficient handling of customers aligned to these accounts. Coached associates on service level, quality, accuracy, and productivity measures

Lakewood, Colorado

Functioned as the administrative support for a busy medical office. Interacted with patients in person and over the phone to complete check-in procedures, medical records scanning and routing, front-end billing, scheduling, insurance verification, and coordination with patients and other health care facilities.

Phoenix, Arizona Area

Applied a high degree of customer service, clear communication, active listening, and interpersonal skills to address the needs of callers and provide a member experience. Subject Matter Expert during new-hire training and onboarding.

Pueblo, Colorado Area

Inbound and Outbound call assistance, customer benefit advisor, claim review and billing processes

Pueblo, Colorado Area

Cashier, Food and drink preparation. Inventory management, Table busing and overall area cleaning.

Pueblo, Colorado Area

Trusted adviser assisting customers with account rate plan structure, billing and contractual agreements. device troubleshooting and basic usage.