Rebecca Romo Email and Phone Number
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Experienced healthcare professional with a successful background in the non-profit, education and healthcare industries. Specializes in healthcare services for minority and under-served populations in academic, hospital and managed care settings. Skilled in project management, employee leadership and stakeholder engagement. Proficient in health plan and hospital accreditation surveys, program development and evaluations, regulatory audits, teambuilding and training. Trusted contributor, leader and team-player. CORE COMPETENCIESQuality Improvement, Regulatory Compliance, Committee Management and Oversight, Member Satisfaction, Grants Management, Organizational Change Management, Physician and Provider Contracts, Policy Development, Timely Access, Vendor Management and Health Plan/Hospital Acquisitions
Altamed Health Services
View- Website:
- altamed.org
- Employees:
- 1567
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Program Manager, Quality ImprovementAltamed Health Services Mar 2024 - PresentMontbello, Ca-Oversee the Quality Program Development, Policy and Work Plans.-Execute Mock Survey Assessments, Work-streams and policy development.-Oversee quality program deliverables and delegation oversight reporting activities.
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Accreditation Program Manager, Clinical Quality AuditorImperial Health Plan Of California, Inc. Oct 2020 - Oct 2023Pasadena, California, United States•Led delegation oversight regulatory, clinical audits, reporting activities and committee presentations.•Executed QI/UM Programs Plans, Policies, Work Plans, and Annual Evaluations, and quality committees.•Headed NCQA accreditation survey communications, operational readiness, workstreams, quarterly and annual leadership trainings.•Utilized NCQA Health Equity Accreditation work plan for survey readiness and future expansions. -
Quality, Risk & Regulatory Management CoordinatorCity Of Hope National Medical Center Jun 2020 - Sep 2020Duarte, California, United States•Provided crucial support for the hospital’s Mock Survey Accreditation Survey activities.•Managed confidential end of life regulatory submissions to state agencies.•Expedited medical record reviews and conducted risk management interviews to ensure patient safety.•Organized and facilitated team trainings on product recall notifications for COH Enterprise and Community Clinics.•Facilitate team trainings and oversee product recall monitoring, oversight activities for the enterprise, community clinics and joint venture sites.
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Senior Manager, Clinical Quality Review & Quality ComplianceBlue Shield Of California Oct 2018 - Dec 2019Monterey Park, Ca•Successfully executed Quality Improvement Programs, evaluations, work plans, policies, integration roadmaps, quality committee oversight and leadership presentations. •Led NCQA Accreditation survey organizational activities and DHCS/DMHC regulatory agency audits. •Collaborated in co-leading State Performance Improvement Plans and cultivating partnerships with FQHCs. •Managed project team QI transition workstreams for BSC Promise Health Plan acquisition and vendor agreements.• Trained LTSS Program Staff on Accreditation Readiness and executed NCQA LTSS Distinction Survey Roadmap. -
Director, Performance Improvement & AccreditationCare1St Health Plan - Yes, Its All About You. Jan 2015 - Sep 2018Monterey Park, Ca•Played a key role in co-developing Quality Improvement Evaluations, Program Plans and Work Plans for Medicare, Medi-Cal, DSNP, CMC products. Successfully managed and trained program staff. •Led over twenty QI program projects, executed annual QI regulatory audits and state quarterly reports•Co-chaired Medical Services Committee, and spearheaded ICE/DMHC Timely Access Surveys initiatives.•Led organization-wide efforts for NCQA Re-Accreditation Surveys, achieving an impressive score of 98.64.•Executed QI program and accreditation performance metrics for Medicare expansion request for proposals. -
Quality Improvement ManagerCare1St Health Plan - Yes, Its All About You. Jan 2009 - Dec 2014Monterey Park, Ca•Led two NCQA Re-Accreditation surveys achieving a 99.86 score and earned a commendable status. •Ranked as the top Medicaid Health Plan in California (2012), receiving national recognition in Consumer Reports. •Spearheaded cross-functional projects to improve CAHPS Member Satisfaction and Timely Access to Care processes.•Managed quarterly report submissions to the State and contracted Plan Partner.•As a Project Manager from November 2007 – December 2008, I played a vital role in securing successful NCQA HP Accreditation Surveys for Medicare, Medicaid, and MA Deeming.•Led internal stakeholders' survey readiness activities, achieving an overall score of 99.67 and commendable status for the first NCQA HP Accreditation and MA Deeming Surveys.
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Administrative Manager Of Operations/Usc Sol Price Public Policy (Tomas Rivera Policy Institute)University Of Southern California Mar 2007 - Nov 2007Greater Los Angeles Area•Managed administrative and grant management operations for grantee communications, project timelines, budgets, news brief deliverables, payroll, fundraising, and special events. •Supervised program staff, students, and annual board retreat while executing the Institute’s operational and grants management transition plan. -
Consultant/Qi Manager & La County Disaster Preparedness Grant ManagerOlympia Medical Center Mar 2006 - Mar 2007Los Angeles Metropolitan Area•Provided guidance to the Chairperson and implemented the Quality Improvement Council. •Executed Quality Board Reporting activities and led the LA County Disaster Preparedness grant.•Improved hospital staff training, co-led statewide disaster drills and post assessment reports.
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National Program Assistant/Admin. Services Coordinator/ConsultantHablamos Juntos -Robert Wood Johnson Foundation (Tomas Rivera Policy Institute) Dec 2001 - Mar 2006University Of Southern California, Pitzer College & Ucsf Medical Educ./Research• Led the relocation and onboarding of National Program Office (NPO) Hablamos Juntos (HJ) Grant Phase 2 Team to UCSF Medical Education & Research site.•Executed Lessons Learned RWJF Grant Bibliography report, media kits and national release of universal health care symbols kit
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Risk Management Associate And Exect Asst. To CeoBeverly Hospital May 1999 - Nov 2001Montebello, California, United States•Provided executive and operational support to Chief Executive Officer and Board of Directors •Co-engineered JCAHO Mock Survey, under Executive Vice President’s leadership, executed organizational accreditation survey readiness assessments with successful completion of official onsite JCAHO survey. •Refined existing hospital contracts management system, SNF/Hospital Based Physicians’ certificate of insurance monitoring processes.
Rebecca Romo Skills
Rebecca Romo Education Details
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University Of Southern California - Marshall School Of BusinessBusiness Administration And Management, General -
University Of Southern California -Annenberg School Of Communication And JournalismBusiness & Communications
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Liberal Arts And Sciences, General Studies And Humanities
Frequently Asked Questions about Rebecca Romo
What company does Rebecca Romo work for?
Rebecca Romo works for Altamed Health Services
What is Rebecca Romo's role at the current company?
Rebecca Romo's current role is Quality & Accreditation Leader/Partner.
What is Rebecca Romo's email address?
Rebecca Romo's email address is rr****@****1st.com
What schools did Rebecca Romo attend?
Rebecca Romo attended University Of Southern California - Marshall School Of Business, University Of Southern California -Annenberg School Of Communication And Journalism, Mt. San Antonio College.
What skills is Rebecca Romo known for?
Rebecca Romo has skills like Healthcare Consulting, Healthcare Management, Medicaid, Medicare, Managed Care, Training, Quality Improvement, Hospitals, Grants, Leadership, Policy, Hipaa.
Who are Rebecca Romo's colleagues?
Rebecca Romo's colleagues are Jennifer Olea, Florizza Infante, Jasmin Navarrete, Tim Apple, Jeffrey Simon, Todd Okino, Pilar Barreto.
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Rebecca Romo
Regional Director Business Development | Sales Executive | Professional Growth Development Manager | Strategic Leader Driving ResultsUnited States1simon.com
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