Delivering comprehensive HR solutions to small and medium-sized businesses, focused on talent management, employee engagement, leadership development, and performance management to drive business success and cultivate positive, inclusive cultures.Partnering with leaders on employee relations challenges, providing conflict resolution and risk management counsel. Auditing HR Operations for legal compliance and process optimization, developing change management initiatives, and guiding implementation.

Fostered collaborative relationships to deliver results-driven strategies and solutions to help clients engage and connect with their diverse audiences through broadcast, video, and creative services. I led the business development strategy and created workflows and processes to build the sales pipeline through prospecting. Cultivated key partnerships and client relationships, authored RFI/RFP proposals, executed marketing and go-to-market strategies, optimized the CRM tool to support the sales process, and tracked metrics.

Strategic leader, partnering with client stakeholders to align business needs and people priorities, designing resource strategies, driving business development and operational success across creative resourcing, managed services, staffing, and project services, supporting various studios and teams across Microsoft and Amazon; influencing significant company growth and profitability.Developed and managed creative and technical project structures, scope, schedules, budgets, and resource plans to support client and business objectives.Led and managed vendor teams of producers, editors, designers, artists, engineers, broadcasters, technical and creative stage and location crew, across media production, events, broadcasting, technology, and gaming disciplines. Designed resourcing, talent acquisition, talent performance, and development initiatives to build high-performing teams to meet client needs, business KPIs, and objectives.Expanded client base and increased company revenue year over year by establishing new contracts and outsourced managed service agreements.

Designed, built, and managed all aspects of Human Resources and People Operation function, including policies, procedures, strategies, initiatives, and programs across operational teams and client-dedicated vendor staff.I served as a client-facing HR Business Partner, developed strong relationships, and created and implemented people strategies aligned to business goals and priorities to optimize organizational performance. Incubated and managed a new line of business (DBA RS Solutions), specializing in creative, video production, and broadcast technology talent acquisition for project support, staffing, and managed outsourced service arrangements, creating over 150 new full-time roles, influencing significant company growth and profitability.Established a full-cycle recruiting and talent sourcing program and maintained a robust candidate pipeline to meet current and future hiring and project-based contract needs, maintaining connections with a global talent pool.Led operational and vendor teams, designed and evolved talent and performance management initiatives and programs, spanning the entire employment cycle.

Provided expert consulting services to multiple start-up companies and guided leaders on HR programs to align business and people goals to enable operational and employee success and M&A transition readiness.Designed and implemented people and talent strategies, ensuring diverse, equitable, and inclusive cultures, leading organizational design, leadership development, and executive recruiting programs.

Managed HR services across 5 medical clinics and 2 surgery centers in the Greater Seattle Area, collaborating with physician owners to ensure seamless alignment of people strategies with the medical practice's goals, promoting a supportive and inclusive culture.Guided leaders through complex people challenges, conducted investigations, and successfully resolved conflicts to manage and mitigate risk. Collaborated across teams on digital transformation efforts to implement new electronic medical records software.Led employee safety and engagement programs to ensure a positive employee experience.

Designed and implemented HR and operations strategies for 20+ corporate-owned retail locations and oversaw payroll and compensation programs, ensuring accuracy and timeliness.Managed large-scale recruiting initiatives to hire over 300 seasonal employees, ensuring efficient onboarding and training.Led a team of HR Business Partners and Area Managers across WA, CA, and HI to resolve complex people and business challenges while fostering a collaborative and inclusive culture.

Influential change agent and strategic partner to business leaders, aligning team priorities with people and talent strategies and programs, including talent acquisition, performance management, leadership development, and training.Guided employees and managers through complex employee relations challenges and investigations, managing risk and ensuring an inclusive and supportive culture. Led internship, mentoring, and wellness programs to enhance employee engagement and retention, guided strategic workforce planning, succession planning, compensation analysis, and redesign.Attended college recruiting events across the U.S., managing early career talent acquisition and relocation programs.Championed positive and equitable employee experiences, addressing the needs of 250+ employees dispersed in WA, OR, CA, VA, D.C., Mexico, and Canada.

Served as a strategic HR business partner, building relationships with business group leaders to align People and Talent strategies with team goals and priorities and guiding leaders through employee relations issues, policy interpretation, talent management, and hiring challenges.Managed high-volume, full-cycle recruiting efforts, maintaining a robust talent pipeline for continuous hiring efforts, supporting a 3,000-employee operations center. Directed successful hiring events in WA and Alaska for Sales, Marketing, and Call Center Operations positions, implementing process efficiencies, improving hiring speed, reducing costs, and promoting the company’s employment brand.Developed and implemented Talent Acquisition strategies, streamlining the hiring of over 130+ positions while reducing cost and effort by 60% and decreasing turnover by 50%.

Aligned client needs with recruiting strategies, managed business operations and revenue growth for a professional services staffing agency, and guided hiring managers in identifying top talent to improve selection and retention rates.Maintained key account loyalty by successfully negotiating contract terms, resolving issues, and creating tailored hiring plans to optimize workforce efficiency and value.Created marketing and sales materials for client presentations, displaying agency services to increase brand visibility and client acquisition.Developed and implemented business strategies to surpass performance goals, driving operational excellence, leading a high-performing team of recruiters and account managers.