As the Associate Manager, People Systems, I lead the People systems shared services function focusing on employee data in our HCM, payroll, benefits, and general employee data administration.

Support senior partner and three associates with daily legal tasks, long term projects, and weekly administrative assignments. Spearheaded paperless initiative to enhance organization, elevate efficiency, and improve service levels. Draft and edit client correspondence, input timesheets, review draft bills, organize current and outstanding bills to submit to clients. Conduct research for travel, reserve accommodations as necessary, organize travel documents and prepare meeting materials. Run conflicts check of new matters, populate new matter documentation for billing set up, organize and save electronic documents to intranet. Facilitate Continuing Education course applications to various legal boards. Assess and prioritize competing demands to provide the highest quality of work.

Assisted attorneys on projects firm wide. Arranged and coordinated staff meetings and professional presentations. Supported administrative staff and other personnel in executing daily tasks and responsibilities. Performed various tasks as asked; purchased event tickets, made bank deposits, maintained credit card payments, designed flyers for client events.

Maintain and update attorneys’ calendars and internal and external appointmentsFacilitate professional correspondence with clients via email and over the telephoneOrganize and file documents accordingly for firm partners and paralegalsUpload electronic filing and navigate electronic dockets and websites, including LexisNexis, CM/ECF, PacerProcess financial paper work involving confidential legal casesPrepare paperwork to spearhead the Insurance Law Section of the New Hampshire Bar Association by organizing mailing distribution list, sending petitions to NH-admitted attorneys, and keeping track of responsesAssemble and update Trial Notebooks, consisting of all pertinent documents received from various sources, experts, and parties, for utilization throughout litigationCompile emailing list spreadsheet of schools and educators in the State of Rhode Island for sending the quarterly School Law Bulletin; update list when necessary; troubleshoot bounce-backs/undeliverable messagesUnpack received packages from legal publication companies; organize additions to firm library, including textbooks, information pamphlets and leaflet supplementsResearch and reserve travel arrangements for attorneys and clients both locally and elsewhere

Conducted research on pay-for-performance purchasing strategy for health care institutions; included travel to Denver, CO in June 2009 to work with Department of Health Care Policy and Financing; returned in June 2010 to participate in reviewing the current pay-for-performance applicationsReviewed school health service cost reports for Medicaid revenue optimizationFacilitated a Random Moment Time Study for mental health facilities in New Jersey; coded open answers into numerical responses

Served as Property Manager in 2009/10; initiated the development of chapter property and promotional toolsMaintained over $100K of compiled chapter assets in rented storage unit

Aided Italian middle school students with learning English as a second languageImmersed myself in a new culture in order to improve myself and understand others

Contacted different continental-United States regions to conduct surveys pertaining to current events, particularly the political elections at the time, including the 2008 Presidential ElectionsMaintained a professional, polite and non-biased manner towards all participants

Organized legal documents for firm partners and paralegals; photocopied, sorted, and filed accordinglyTrust with clerical work involving confidential legal casesDemonstrated high degree of attentiveness to detailProvided continued, sporadic filing/organizational assistance as needed throughout 2009/10