Operational excellence lies at the nexus of innovation and a holistic view of all the physical and digital components of your business. As an influential and strategic operations executive at Upper Echelon Products (UEP), I combine a creative and problem-solving mindset with technical acumen to advance what’s possible in the ever-evolving e-commerce landscape. My extensive background in establishing quality control measures, developing robust and measurable KPIs, and propelling customer success empowers me to see the big picture while honoring and directing the focus, individual contributions, and talents of interdisciplinary and disparate global teams. My deep knowledge of the Amazon seller marketplace has allowed me to elevate brand awareness, reduce expenses, and drive customer satisfaction through strategic partnerships and creative solutions. I thrive in environments where I can establish and implement strong organizational structures, processes, and procedures that drive revenue and profitability.AREAS OF EXPERTISE Global Cross-Functional Team LeadershipAmazon Seller Market & StrategyBusiness Process ImprovementStrategic Business PlanningOperations ManagementProgram ImplementationMarketplace ExpansionStrategic PartnershipsCustomer SuccessE-CommerceP&L ManagementORGANIZATIONAL EXPERIENCEAmazon Seller Advisory BoardAmazon Executive Seller SummitAmazon Marquee Selling Partner Services Amazon Selling Partner Relationship Management Amazon Strategic Account Services