Rebecca Thorpe Email and Phone Number

The Business Architecture role involves using knowledge of credit and lending to translate business transformation needs into business strategy and delivery outcomes: Delivery Successfully led business architecture design to deliver a digital covenant tracking service to 58 wholesale markets enabling improved risk management, reporting and increased controls Completed change and implementation activities on-site in Hong Kong to support project implementation in Asia markets Design of data / system integrations to support improved user experience, reporting and data lineage Development of customer credit application portals for UK Government Loan schemes (Covid response) enabling billions of pounds of new commercial lending for UK customers helping them to maintain their businesses during Covid Designed and led a proof of concept (POC) initiative for API accounting technology to define the use cases and benefits within the HSBC ecosystemStrategy Working with senior leadership to understand business needs and translate into requirements to drive transformation activities Completion of vendor selection (RFP) for core Credit and Lending system to be implemented globally enabling increased lending capabilities Developed strategic business architecture design for initiatives including customer documentation and lending channels strategy

Role within the central leadership team responsible for delivering all Customer Due Diligence / Know Your Customer (KYC) activities within UK Commercial Banking Responsible for leading the design and delivery of customer due diligence and financial risk training to frontline and middle office colleaguesLed a team of Middle Office quality managers responsible for on site training and development of c300 Middle Office colleagues Worked on bank critical regulatory project leading development of regulatory CDD and on-boarding presentation and preparation of senior management for face to face delivery to the regulator

Sector management team leading the business development and financial risk management of 1000’s of charities and not-for-profit customers across HSBC UK Stakeholder management of senior executives including preparation for media relations interviews Delivered customer guide providing 1000’s of customers with guidance on how to manage financial crime risks within their not for profit organisations Led the development of Customer Due Diligence practices for the sector including working with teams on location in India and across the UK Worked with Financial Crime Compliance to define the risk profile of the customer base and on-going management requirements Acted as a advisor to the business for Financial Crime and Reputational Risk matters related to customers within the sector

Relationship Director in both the Isle of Man and London; Led portfolio of complex Commercial Banking clientsDeveloped existing and new relationships to create new business opportunities Owned all financial and non financial risk relating to the customer portfolio

Supporting Relationship Directors with all aspects of customer managements including; Commercial Real Estate and other Commercial Banking transactions Customer query management Credit application preparation and on-going management information / covenants management

Various roles within HSBC Expat related to new customer on boarding and on-going risk management within customer contact and operations rolesOnboarding of personal customers remotely including high net worth individuals Management of SCC and sanctions lists for existing and new to back customers Management of unusual activity reporting for existing to bank customers Team leadership responsibilities including oversight of offshore operations teams